PetSmart reviews

3.1

37% would recommend to a friend

(10,814 total reviews)
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Ken Hicks

23% approve of CEO

29% positive business outlook

PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,814 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

11K reviews
1.0
May 10, 2012
Recommend
CEO approval
Business Outlook

Pros

Its a fun place to work, at first Great customers Getting to see and interact with many animals Learning interesting facts about animals Great relationships with other employees

Cons

Poor and lazy management most of the time Serious lack of hours available for working, when you do work its for usually a 3-5 hour shift as part time Having a store manager giving your guilt trips when you need time off for important reasons, as in a family member having surgery and such Advancement based on favoritism, not experience or knowledge Having a district manager who doesnt listen to employee complaints even though it is mentioned in the company policies, if the case arises

Viewing 10531 - 10533 of 10,814 Reviews

Glassdoor has 11,079 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.