PetSmart reviews

micromanagement. no flex time. pay rate is for highschoolers, not real people trying to make a living. cliquish behavior among all levels of employees. sometimes employees willingness to work is taken for granted. bonuses amount to pennies on the dollar.

As a groomer, you make your money on commissions, if the salon is overstaffed you will not make more than your hourly wage. You must work holidays, nights, and weekends. Safety rules were not enforced by my district manager, my salon manager tried to have us follow rules, but no one else in the district did. The store manager for most of my employment was great with customers but had no interest in enforcing rules. Associates stole from the register, shirked their duties, were rude to other associates, stole merchandise and nothing was done. The second manager of our store had no business being a manager, he had no concept of customer service or being pro-active with problems. He also lied about me at least twice to our district manager. If you have a good manager and district manager you could have a good experience, but it will change greatly from store to store.