PetSmart reviews

3.1

37% would recommend to a friend

(10,808 total reviews)
avatar

Ken Hicks

23% approve of CEO

29% positive business outlook

PetSmart has an employee rating of 3.1 out of 5 stars, based on 10,808 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PetSmart employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

11K reviews
1.0
May 26, 2014

not so good

Recommend
CEO approval
Business Outlook

Pros

15% discount flexible schedule seeing all kinds of pets

Cons

too many friends of friends being hired conflicts of interest being ignored management doesn't have the nerve to fire anyone management living with other employes

3.0
May 6, 2014

Mismanaged

Recommend
CEO approval
Business Outlook

Pros

Great vision as a company. Spending your day enjoying helping pet parents with their pets. All the different dogs that come into the store.

Cons

Store Management... No empathy for their associates. District Managers take the store managers word as the truth instead of interviewing the other managers regarding how things really work.

5.0
Apr 23, 2014

Great Company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Saving lives is the best motivation

Cons

None that I can speak to

Viewing 10678 - 10680 of 10,808 Reviews

Glassdoor has 11,072 PetSmart reviews submitted anonymously by PetSmart employees. Read employee reviews and ratings on Glassdoor to decide if PetSmart is right for you.