PetSmart reviews

3.1

37% would recommend to a friend

(2,407 total reviews)
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Ken Hicks

23% approve of CEO

29% positive business outlook

Reviews by job title

2K reviews

Reviews about "Compensation"

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1.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay was okay two great managers

Cons

Store management Lack of schedule Multiple callouts

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PetSmart Response
1mo
We're sorry this was your experience. Please know you can reach out to the anonymous CareSmart line at 1-800-738-4693 if you'd like to connect with us further and share a few more details so we can try and help. We appreciate you taking the time!
4.0
Jun 2, 2026

Flexible hours and earned PTO, but low pay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Earned PTO Weekly pay Flexible hours

Cons

A lot of work for little pay

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PetSmart Response
1mo
Thank you for taking the time to share a bit about your #LifeAtPetSmart with us! We appreciate your feedback.
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