PetSmart reviews

3.1

37% would recommend to a friend

(2,406 total reviews)
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Ken Hicks

24% approve of CEO

29% positive business outlook

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2K reviews

Reviews about "Compensation"

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3.0
Mar 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are nice Sick time is separate Flexible schedule

Cons

Slow season sucks you loose commissions Managers have no control - have to go through associate relations Only 3 (or 2) upper managers have authority to actually do anything in the store even if you hold a manager title

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PetSmart Response
4mo
We're happy to hear there are things you enjoy about #LifeAtPetSmart and are here to listen and support you! Please know you can always share feedback with the CareSmart line at 1-800-738-4693.
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