Philadelphia Insurance Companies reviews

This company is one who works on a japanese model, alot of productivity for the least amount of money. All management does is look at metrics like you would see at the toyota assembly line. The company was american owned but now is owned by japanese, they may have retained name but that is the only thing american. This company is beginning to fail and your seeing it with the weekluy marketing meetings, manangement is scrambling for increases on rates. The turnover rate is quite high, the only people who stay are those inexperienced but they can't keep good people. Imagine a japanese sweatshop where a car has to be assembled in 30 minutes and that is the atmosphere at philly/ Only people who succeed are those willing to backstab their co-workers. My salary in the past 8 tears has actually gone down, they make you beg for a 3% increase but dramatically raise health insurance premiums yearly.

Supervisors are not necessarily consistent. At times the supervisors do not display a level of respect. The contact center employees are not viewed as being apart of the entire company and there lies a level of confusion as it relates to how the company flows - improvement is needed in this area. Accountability is talked about in all areas but there is a level of shifting and blaming that is done which leads to a pure disconnect.