Is Phoenix Home Care a good company to work for?

Phoenix Home Care has an overall rating of 3.8 out of 5, based on over 241 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 73% of employees would recommend working at Phoenix Home Care to a friend and 73% have a positive outlook for the business. The best reviews about Phoenix Home Care have been left by employees working as Registered Nurse , Licensed Practical Nurse and LPN- Private Duty .

Does Phoenix Home Care pay their employees well?

According to anonymously submitted Glassdoor reviews, Phoenix Home Care employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Phoenix Home Care. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Phoenix Home Care?

73% of Phoenix Home Care employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Phoenix Home Care 3.9 out of 5 for work life balance, 4.1 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Phoenix Home Care?

LPN- Private Duty (13) , Licensed Practical Nurse (13) , Registered Nurse (10) , Licensed Practical Nurse (LPN) (9) , In Home Caregiver (6) , CNA (5) , Certified Nursing Assistant CNA (5) , Hospice RN Case Manager (5) , Patient Care Assistant (PCA) (5) , Personal Care Aide (4) , Personal Care Assistant (4) , Staff RN (4) , Caregiver, CNA (3) , Home Health Aide (3) , RN Case Manager (3)

What are the pros of working at Phoenix Home Care according to real employee reviews?

"Flexible, management is very understanding and fun, always hours to pick up." ((in 13 reviews)); "Flexible schedule, love the work." ((in 8 reviews)); "The staff is fun to work with and the supervisors are very caring." ((in 6 reviews)); "Great people to work for." ((in 6 reviews)); "Phoenix is a fantastic company with great leadership!" ((in 6 reviews))

What are the cons of working at Phoenix Home Care according to real employee reviews?

"Pay was low in my opinion" ((in 23 reviews)); "Benefits are below average." ((in 7 reviews)); "Training is inconsistent and incomplete." ((in 5 reviews)); "Not super great communication between departments at times" ((in 4 reviews)); "When I called my supervisor, she actually laughed and stated "I forgot to tell you"." ((in 3 reviews))

What are the top reviewed Phoenix Home Care locations?

Springfield , Independence , Saint Louis , Wichita , Joplin , Overland Park , Kansas City , Columbia , Topeka , Jefferson City , Sedalia , Loveland , Branson , Maryland Heights , O Fallon , Camdenton , Nevada , Hannibal , Grandview , Missouri City , Marshall , O Fallon , New York , Arizona City , Phoenix , Lawton , Fort Collins , Columbia , Atlanta , Mountain Grove

Phoenix Home Care reviews

3.8

73% would recommend to a friend

(236 total reviews)

Phil Melugin

85% approve of CEO

73% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Culture & values

4.0

Career opportunities

3.9

Work/Life balance

3.8

Senior management

3.6

Compensation and benefits

Phoenix Home Care has an employee rating of 3.8 out of 5 stars, based on 236 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Phoenix Home Care employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

236 reviews

5.0

Mar 29, 2018

Awesome Place to Work!!

Payroll specialist

Recommend

CEO approval

Business Outlook

Pros

Phoenix is all about people. They take care of their employees by ways of great benefits, a fun atmosphere, parties, perks, and continuous learning opportunities. The owners, Phil & Kim, are the best in the business.

Cons

There are none that I can think of.

5.0

Mar 29, 2018

Phoenix is a Family

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I love working for Phoenix. I am so glad I made the decision to come to Phoenix. We are Family, a Team. We look out for each other. We help each other. There's the opportunity for growth within the company. You don't always get to meet/speak to the owner of an operation, but I have already spoken to/met the owners in person on several occasions. They are genuine people who not only care about their clients (which obviously is important), but also care about their employees (their Phoenix Family). Phoenix is a great place to work.

Cons

A lot of people getting into home care, really need to research it first to see if it's really the right fit for them. People may come in thinking they are automatically going to get a set schedule/the same exact hours every week/nothing ever changes. That isn't always the case. You may get a schedule that mostly stays the same with the same clients, but then again life may throw a curve ball and your client may get ill or go to the hospital. Those hours would then change while they are in the hospital and you might end up needing to pick up other hours to make up for what you lost or go without those hours if there aren't any open hours during that time. Home care is ever changing. Working in facilities, you may get a set schedule such as 6-2 Monday through Friday (always getting in your 40 hours a week). With home care, you generally have a more flexible schedule. When looking at home care, those are just some of the things you'll want to think about.

Phoenix Home Care Response

8y

We appreciate you reaching out and thank you for your feedback. We do not take your feedback lightly and have passed on this review to our Vice President. We are happy to have you on Team Phoenix and look forward to your continued relationship with your client(s)! Feel free to reach out to us at 855-881-7442 with any concerns or further information. Our mission is to offer New Beginnings and meaningful opportunities to caregivers and clinicians while providing home care services to our clients built on innovation, skill, and Christ-like values of compassion, honesty, and patience.

5.0

Mar 29, 2018

Consultant

Recommend

CEO approval

Business Outlook

Pros

Everyone is nice, they really care about patients, the culture is amazing

Cons

In my time here I haven’t seen 1 con

Viewing 184 - 186 of 236 Reviews

Jobs at Phoenix Home Care

Home Health Intake Coordinator

Care Coordinator and Scheduler

Human Resources Coordinator