Is Pilot Flying J a good company to work for as a Sales Associate/Cashier?

Sales Associate/Cashier professionals working at Pilot Flying J have rated their employer with 2.8 out of 5 stars in 84 Glassdoor reviews. This is a lower than average score with the overall rating of Pilot Flying J employees being 3.0 out of 5 stars. Search open Sales Associate/Cashier Jobs at Pilot Flying J now and start preparing for your job interview by browsing frequently asked Sales Associate/Cashier interview questions at Pilot Flying J .

Does Pilot Flying J pay Sales Associate/Cashier employees well?

Sales Associate/Cashier professionals rate their compensation and benefits at Pilot Flying J with 2.8 out of 5 stars based on 84 anonymously submitted employee reviews. This is 6.9% worse than the company average rating for salary and benefits. Find out more about Sales Associate/Cashier salaries at Pilot Flying J.

How happy are Sales Associate/Cashier professionals working at Pilot Flying J?

36% of Sales Associate/Cashier employees at Pilot Flying J would recommend their employer to a friend. This rating has decreased by 19% in the past 12 months. Sales Associate/Cashier professionals have also rated Pilot Flying J with a 2.6 rating for work-life-balance, 2.6 rating for diversity and inclusion, 2.5 rating for culture and values and 2.8 rating for career opportunities.

What are the top reviewed jobs at Pilot Flying J?

Cashier (207) , General Manager (97) , Sales Associate/Cashier (82) , Maintenance (50) , Manager (47) , Shift Leader (38) , Guest Service Leader (33) , Assistant Manager (28) , GSL (23) , TCGM (23) , GSL2 (21) , Restaurant General Manager (19) , Logistics Specialist (18) , Shift Supervisor (18) , Account Manager (17)

What are the pros of working at Pilot Flying J according to real employee reviews?

"Pay is good and if you have a good team under you it's a relatively easy job." ((in 192 reviews)); "I think the benefits are good (never had them until I came here though)." ((in 150 reviews)); "You great people and make good connections with your Guests." ((in 102 reviews)); "Some good coworkers who try their best despite the dysfunction." ((in 40 reviews)); "PFJ has a great culture and recognizes hard work and being a part of the team." ((in 26 reviews))

What are the cons of working at Pilot Flying J according to real employee reviews?

"Poor management and lack of reprimanding for employees violating policies (health and safety)" ((in 152 reviews)); "managers are rude and inconsiderate" ((in 61 reviews)); "Long hours and a company who can care less about you or anything other than cheating people and making money!" ((in 60 reviews)); "No work life balance Impossible goals Little to no labor" ((in 38 reviews)); "Favoritism at certain stores, some employees were able to leave their shift early or not come in without any consequences." ((in 38 reviews))

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Pilot Flying J

Pilot Flying J Sales Associate/Cashier reviews

2.8

36% would recommend to a friend

(84 total reviews)

Adam Wright

30% approve of CEO

34% positive business outlook

Ratings by category

2.8

Compensation and benefits

2.8

Career opportunities

2.6

Diversity & inclusion

2.6

Work/Life balance

2.5

Culture & values

2.4

Senior management

Sales Associate/Cashier employees have rated Pilot Flying J with 2.8 out of 5 stars, based on 84 company reviews on Glassdoor. This indicates that most Sales Associate/Cashier professionals have an average working experience there. Pilot Flying J is rated in line with the average (within 1 standard deviation) by Sales Associate/Cashier professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

84 reviews

1.0

Jun 2, 2026

Worst job ever with no positives

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

NONE at all. Absolutely none

Cons

I'm 50 years old,and this is the worst job ever

1.0

Mar 31, 2026

Bad company

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

Free 10 dollars a day meals

Cons

Bad environment and coworkers poor management

4.0

Nov 30, 2025

Review

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

Co-workers, my GM & AGM, some of the customers, non stressful, room to advance easily.

Cons

Hours get cut in the slower months. Upper level management can be a bit micromanaging. Rude and disrespectful customers.

Pilot Flying J Response

7mo

Thank you for taking the time to relay your concerns about the management. We'd like to discuss more if you could follow up with an email to pfjhr@pilottravelcenters.com.

Viewing 1 - 3 of 84 Reviews

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Pilot Flying J

Pilot Flying J Sales Associate/Cashier reviews

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Worst job ever with no positives

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