Does Pinnacle Fertility pay their employees well?

According to anonymously submitted Glassdoor reviews, Pinnacle Fertility employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Pinnacle Fertility. This rating has improved by 24% over the last 12 months.

How satisfied are employees working at Pinnacle Fertility?

80% of Pinnacle Fertility employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pinnacle Fertility 3.9 out of 5 for work life balance, 4.2 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Pinnacle Fertility?

Embryologist (4) , Intake Coordinator (4) , Medical Assistant (4) , Patient Navigator (4) , Andrologist (3) , Anonymous Employee (3) , Marketing (3) , Medical Virtual Assistant (3) , Registered Nurse (3) , Clinical Assistant (2) , Coordinator (2) , Patient Service Representative (2) , Talent Acquisition Specialist (2) , Virtual Assistant (2)

What are the pros of working at Pinnacle Fertility according to real employee reviews?

"We are a great team to work with, who are thoughtful of each other." ((in 11 reviews)); "I enjoy the people I work with and just got recognized which feels amazing, I have been with this company 2 years and have enjoyed it." ((in 6 reviews)); "Competitive pay" ((in 3 reviews))

What are the cons of working at Pinnacle Fertility according to real employee reviews?

"Leadership seems clueless about what’s really happening at the clinics." ((in 7 reviews)); "Benefits could be improved to include a minimum 12" ((in 6 reviews)); "Disorganized and clueless management, alarming turnover, no respect for work life balance and trying to add more clinics when there are not enough people to handle it." ((in 3 reviews))

What are employees saying about Pinnacle Fertility layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pinnacle Fertility layoffs and their outlook for job security at Pinnacle Fertility in 2026.

What are the top reviewed Pinnacle Fertility locations?

Scottsdale , Portland , Seattle , Chicago , Arizona City , Phoenix , Indianapolis , Ohio , Syosset , Glendale , Mesa , Ann Arbor , Macomb , Tulsa , Dallas , Beverly Hills , Los Angeles , Santa Monica , Bellevue , Tacoma , Paradise Valley

Pinnacle Fertility reviews

4.1

80% would recommend to a friend

(126 total reviews)

Beth Zoneraich

81% approve of CEO

73% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.2

Culture & values

4.1

Career opportunities

4.0

Senior management

3.9

Work/Life balance

3.7

Compensation and benefits

Pinnacle Fertility has an employee rating of 4.1 out of 5 stars, based on 126 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Pinnacle Fertility employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

126 reviews

1.0

Dec 19, 2025

Awful! Run, don't walk!

Front desk/experience coor

Recommend

CEO approval

Business Outlook

Pros

I worked with some of the greatest people/doctors. Patients now have EMR and some of the pricing for cycles decreased.

Cons

Pinnacle acquired our clinics. They didn't care to get to know the employees they acquired and help them find a role within the company that may suite them better and use their skills and strengths. The benefits are terrible. The pay is worse. They truly do not care about you as an employee. They blamed employing women for the increase cost in benefits (women give birth, some infants go to the nicu, women are using a glp-1). Outsourcing many positions to outside the US. No way to move up in the company unless you want to take on a much more difficult position and get paid peanuts for doing so.

Pinnacle Fertility Response

5mo

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear this was your experience during the transition to Pinnacle’s management services. We recognize that change can be challenging, and we take concerns related to communication, support, benefits, compensation, and career growth seriously. As part of the Michigan transition, Pinnacle committed to maintaining or improving employee pay. No employee wages were decreased as a result of this transition, and we have since increased pay bands for several roles. Our benefits offerings are designed to be comprehensive and competitive within the healthcare market. During annual benefits enrollment, we transparently shared factors contributing to rising healthcare costs, including higher maternity-related claims, as part of broader industry-wide trends, not as a reflection of how we value our workforce. Pinnacle does not outsource jobs outside the U.S.; rather, our offshore team members supplement our U.S.-based workforce, allowing our patient-facing teams to focus on delivering exceptional care. We appreciate this feedback and will continue working to ensure our employees feel supported, respected, and aware of opportunities for growth within the organization. If you are interested in providing additional feedback or meeting with a member of our HR team, please feel free to email us at humanresources@pinnaclefertility.com

5.0

Dec 1, 2025

Career Focused

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Collaborative Team Environment- teams work well together, communicate openly and genuinely support each other across departments. Positive Mission-Driven Workplace Culture - The environment is engaging, inclusive and centered around helping families, which contributes to a strong sense of purpose. Supportive Leadership Focused on Growth- managers take time to understand individual career goals and help guide professional development.

Cons

Shifting Priorities and Evolving Focus- Because Pinnacle is growing and adapting quickly, priorities can change fast, leading to to rapid focus sprints that may sometimes feel disruptive. Be focused and flexible and you will be successful.

Pinnacle Fertility Response

6mo

Thank you for sharing this thoughtful feedback. We’re glad to hear you’ve experienced strong collaboration and open communication across teams, and that our mission-driven culture creates a sense of purpose. We appreciate everything you do to support our patients and one another.

5.0

Nov 25, 2025

Innovative Workspace with opportunities to grow

Navigator supervisor

Recommend

CEO approval

Business Outlook

Pros

Pinnacle has strong patient first values! Their entire model takes into consideration what is going to be best for patients, which is very refreshing. Everyone who works for the company is extremely passionate about what they do, and this is reflected in the positive changes being made at clinics nationwide.

Cons

Pinnacle is growing rapidly, and with growth comes difficult changes at times. It also can mean more work and need for support, with limited staff to be able to fulfil the full needs of the network.

Pinnacle Fertility Response

6mo

Thank you for sharing your feedback. We’re so glad our patient-first values have stood out to you, and that you feel the passion and purpose behind the work happening across our clinics. We truly appreciate everything you do to support our patients and help drive positive change.

Viewing 34 - 36 of 126 Reviews

Jobs at Pinnacle Fertility

Patient Experience Coordinator

Patient Services Representative

Patient Experience Coordinator

Patient Services Representative- Float