Pinnacle Fertility reviews

4.1

80% would recommend to a friend

(126 total reviews)
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Beth Zoneraich

81% approve of CEO

73% positive business outlook

Pinnacle Fertility has an employee rating of 4.1 out of 5 stars, based on 126 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Pinnacle Fertility employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

126 reviews
1.0
Dec 19, 2025
Recommend
CEO approval
Business Outlook

Pros

I worked with some of the greatest people/doctors. Patients now have EMR and some of the pricing for cycles decreased.

Cons

Pinnacle acquired our clinics. They didn't care to get to know the employees they acquired and help them find a role within the company that may suite them better and use their skills and strengths. The benefits are terrible. The pay is worse. They truly do not care about you as an employee. They blamed employing women for the increase cost in benefits (women give birth, some infants go to the nicu, women are using a glp-1). Outsourcing many positions to outside the US. No way to move up in the company unless you want to take on a much more difficult position and get paid peanuts for doing so.

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Pinnacle Fertility Response
5mo
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear this was your experience during the transition to Pinnacle’s management services. We recognize that change can be challenging, and we take concerns related to communication, support, benefits, compensation, and career growth seriously. As part of the Michigan transition, Pinnacle committed to maintaining or improving employee pay. No employee wages were decreased as a result of this transition, and we have since increased pay bands for several roles. Our benefits offerings are designed to be comprehensive and competitive within the healthcare market. During annual benefits enrollment, we transparently shared factors contributing to rising healthcare costs, including higher maternity-related claims, as part of broader industry-wide trends, not as a reflection of how we value our workforce. Pinnacle does not outsource jobs outside the U.S.; rather, our offshore team members supplement our U.S.-based workforce, allowing our patient-facing teams to focus on delivering exceptional care. We appreciate this feedback and will continue working to ensure our employees feel supported, respected, and aware of opportunities for growth within the organization. If you are interested in providing additional feedback or meeting with a member of our HR team, please feel free to email us at humanresources@pinnaclefertility.com
5.0
Nov 17, 2025
Recommend
CEO approval
Business Outlook

Pros

~Excellent, open-minded collaboration across multiple depts to achieve streamline workflows and functions. ~Innovative- never lax or lazy. ~Great people working here! I can be myself at work every day; I am supported to be a human and encouraged to find my own version of work-life balance. ~Culture committee keeps the workplace fun and enjoyable with different themes, events, treats and activities. ~We fulfill dreams by building families! <3

Cons

~Rapid growth is hard to keep up with, resulting in tight bandwidths, but I translate this to job security! ~Long days to accomplish all that's expected of me

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Pinnacle Fertility Response
6mo
Thank you for such a thoughtful review! We’re so glad you’ve experienced strong collaboration across teams, a culture of innovation, and a workplace where you feel supported to be yourself. Thank you for the work you do every day to help build families.
5.0
Nov 12, 2025

Meaningful work with a strong mission that truly makes a difference.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Fast-paced, but filled with people who genuinely care about one another and the patients. Someone is always willing to step in and help! - Collaboration and support are strong even when workloads are heavy. - Using combinations of technology and people to improve patient success and their experience during the journey. - Lots of opportunity for growth.

Cons

- Rapid growth can bring continuous change, which can be hard to adjust to and keep up with. - As a newer organization, there is still a lot of processes and systems to build out and this can lead to friction and challenges.

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Pinnacle Fertility Response
6mo
We really appreciate you taking the time to share this review. It’s great to hear that even in a fast-paced setting, you’ve experienced strong teamwork, support, and a shared commitment to patient care. Thank you for everything you do to help improve the patient experience.
Viewing 43 - 45 of 126 Reviews

Glassdoor has 127 Pinnacle Fertility reviews submitted anonymously by Pinnacle Fertility employees. Read employee reviews and ratings on Glassdoor to decide if Pinnacle Fertility is right for you.