Pitney Bowes Customer Service Representative CSR reviews

A new interim CEO (who may last as little as 30 days) came. He has already: 1) advised everyone in his introductory call that he wants to bring people back to the office despite being a full-time remote company for 10 years, whilst he gets to continue working from home/on the road because he is "most successful" doing that. 2) Decided to lay off thousands of people with no warning. Today was their last day. Many of them have onsite visits scheduled with clients in the upcoming week that they won't have time to delegate to colleagues before their accounts are wiped. So much for doing the right thing the right way: this screws up both PB employees AND the clients. It seems almost like this CEO is really here to sabotage us. We're already only a mid-sized company and we're already trying to do whatever we can to stay afloat in a dying industry. I was not laid off, but I am strongly considering pursuing jobs elsewhere. To all who were laid off, know that the rest of us are sorry and that we are FURIOUS for you.

Since most locations are satellite, locations and room to work your way up can be difficult if you don't want to travel outside a set range.