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PlanMember Financial

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PlanMember Financial reviews

3.1

50% would recommend to a friend

(24 total reviews)

Jon Ziehl

58% approve of CEO

55% positive business outlook

Reviews by job title

24 reviews

Reviews about "Compensation"

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1.0
Jun 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Company has a professional structure however if you are looking for career growth within the firm; be ready to apple-polish the upper management. Most employees in Operations Department are hard-working and knowledgable individuals, especially the Director of Ops and the Networking Lead. SVP of Ops is a fair and highly-driven individual who takes fair and logical actions based on reports/recommendations provided by under qualified, barely licensed "Managers".

Cons

Favoritism plays a huge role at PlanMember. Those who are "in" with the management are given higher raises, favored interviews, lenient disciplinary actions. "Manager" of the Networking Department is way too "hands off" so you must learn to teach yourself all of the procedures. Unlike other departments; there are barely any SOPs(Standard of Operating Procedures)for Networking. Creating our own SOPs is a far better gamble than seeking the "Manager"s help as he will probably respond three hours later or just post-pone the meeting because "something came up". Seek guidance from the Lead as he is FAR more approachable/knowledgable/available/polite than the Manager. Raises here are a joke. They are barely at par with COLA. Being on the tax-team is basically doing extra credit for no extra credit. No Thanks! Applying for a more advance position will only get you the title and the responsibilities it comes with; There is no pay increase for "lateral" moves. Why would anyone accept such a "promotion"/"Transfer"? Company stopped sponsoring employees for exams (even if they were willing to pay out of pocket) to avoid losing "valuable" employees to firms paying a decent wage.

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PlanMember Financial Response
4y
The commenter covers several different topics in this review. Obviously, we cannot respond to comments concerning individual managers/employees so we will focus on two broader themes raised, compensation and advancement. PlanMember is an organization where individual success (promotions and compensation) is earned based upon work effort and performance, a “meritocracy” so to speak. Employee promotions are recognized both publicly and financially. There may be instances where a lateral move may not provide an immediate compensation change but may otherwise provide opportunity for future advancement/compensation, or possibly be a better fit for the individuals skills and result in improved performance. We encourage all employees to seek new opportunities regardless of if they may be vertical or lateral. Related to the compensation comments, PlanMember strives to provide fair and competitive compensation and benefit packages for our employees. To best estimate salaries and economic influences PlanMembers’ HR utilizes industry salary surveys for each job description annually. These job surveys examine compensable factors such as licenses/credentials, education, experience, skills, knowledge, independent judgement, and responsibility required by each job along with location of position. Salary surveys evaluate each job’s value or worth to the organization and in the marketplace, establishing pay ranges that maintain internal and external pay equity. PlanMember salaries fall in the mid- to upper range of the recently available surveys. This data is consistently reviewed, taking company budgets, talent acquisition environment and inflation (Cost-of-Living-Adjustment/COLA) into consideration. Finally, it is also important to remember that pay rates are only ONE factor in calculating our “Total Compensation” or “Total Rewards”, which includes all the extrinsic and intrinsic rewards we receive as a result of employment (health care, profit sharing, etc.). We wish this ex-employee future success, but we continue to be excited about our company and the growth prospects over the next decade!
3.0
Jun 2, 2021
Recommend
CEO approval
Business Outlook

Pros

great location, right on the bluffs

Cons

low salaries, roughly 10k+ below industry average

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PlanMember Financial Response
4y
We agree with the commenter that PlanMember does have a fabulous location on the bluffs of Carpinteria, making it a convenient location for those in either Ventura County or Santa Barbara County to come to work. Per the compensation comments, “Industry Averages” is a broadly interpreted statement and can be easily misinterpreted. PlanMember strives to provide fair and competitive compensation and benefit packages for our employees. To best estimate salaries and economic influences PlanMembers’ HR utilizes industry salary surveys for each job description annually. These job surveys examine compensable factors such as licenses/credentials, education, experience, skills, knowledge, independent judgement, and responsibility required by each job along with location of position. Salary surveys evaluate each job’s value or worth to the organization and in the marketplace, establishing pay ranges that maintain internal and external pay equity. We also work closely with the UCSB and Cal Poly placement offices to benchmark starting salaries for new graduates. PlanMember salaries fall in the mid- to upper range of the recently available surveys. This data is consistently reviewed, taking company budgets, talent acquisition environment and inflation (Cost-of-Living-Adjustment/COLA) into consideration. Finally, it is also important to remember that pay rates are only ONE factor in calculating our “Total Compensation” or “Total Rewards”, which includes all the extrinsic and intrinsic rewards we receive because of employment (health care, profit sharing, etc.). We continue to be excited about our company and the growth prospects over the next decade!
3.0
May 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Company has solid financials. Solid teammates. Great place to gain workplace experience. Embraces ongoing education. It's an excellent place to be when the economy is unpredictable. Most people are generally kind, though working conditions do vary from department-to-department.

Cons

Chronically understaffed. Below-average wages/salaries. Slow to invest in infrastructure. Sr. management is entrenched in older management styles and serves at the pleasure of the CEO. Very much an 'if it ain't broke...' mentality (Pssst... a lot of it is broken). Very little apparent diversity in thought. PlanMember will ask for loyalty and show a lack of trust in an employee's work. There's a gulf of distrust between management and staff. Once talented staff leave they tend to report greater levels of satisfaction at their next company.

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PlanMember Financial Response
4y
We encourage this employee to discuss their “CRM” comments with their manager and propose that this be considered at our bi-weekly Platform Committee Meetings. All ideas for platform improvement are welcome from any company source. We also strongly agree with the commentor that PlanMember is good, we might even say great, at training staff for a career in Financial Services, and in particular, Investments. We provide initial training, support for securities industry licenses and credentials and encourage work on industry committees and associations. We do have a different view on the comments about being “poor” at retention. This remains a competitive industry and the overall skills our employees gain at PlanMember are highly desirable, especially at firms that do not invest the time into training that PlanMember does. With that being said, our Securities Industry Training Program (SIT), which recruits new college graduates into our SIT program has over the past 15 years since inception retained and promoted a huge percentage of SIT entrants. Graduates of the SIT are now Managers and Directors of various Operations department desks, Compliance professionals, and the vast majority of our Sales Support staff. Several of our SIT graduates have gone on to become Independent Investment advisors in our business and our hugely successful, both financially and happiness-wise. While a minority of the SIT candidates have moved on to success with other Financial Services firms, we applaud their success knowing that our training assisted them in the early success of their career. Finally, staffing levels are always in flux in a large service organization, in what is frankly, a smaller sized employment pool of Santa Barbara/Ventura. We acknowledge that the pendulum can swing from full employment periods to other times where recruiting replacement staff is more difficult. The current post-pandemic “reopening” is an example of a tougher environment for employers to attract and hire qualified candidates, although we have invested in more internal and external recruiters to help us get through this challenging environment.
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