PlanSource reviews

3.5

62% would recommend to a friend

(106 total reviews)
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Mike Morini

56% approve of CEO

54% positive business outlook

Reviews by job title

106 reviews

Reviews about "Culture"

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1.0
Aug 24, 2020
Recommend
CEO approval
Business Outlook

Pros

Free snacks and drinks. Monthly celebrations.

Cons

Training was poor and employees asked to start implementations before being ready. They can't keep staff thus everyone has work dumped on them from employees leaving. No work life balance as expected to work 80+ hours a week. Too many clients to handle, thus none of them get the true attention they need. Bonus evaluations are laughable, as they nickel and dime you for any little thing.

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PlanSource Response
5y
Thank you for taking the time to provide your feedback and review. We are sorry to hear that you did not have a good experience while you were at PlanSource. I would like to address a couple of your comments mentioned above that we are working on. We have been working this year to evolve our training methodology, process and readiness practices. A few things we have implemented recently are a role-based training path, new courses for employees to reference and a tenured mentor assigned to new employees to assist with questions. I believe these new practices will help improve our training process. Work-life balance is an important part of our culture at PlanSource. The professional services team are assigned projects based on availability and skillset. We have re-organized roles this year to ensure projects are staffed with tenured individuals who can offer guidance. We certainly would never ask or want an employee working 80 hours a week. Lastly, we are invested in developing our talent by creating an environment that our employees can achieve in and providing them with opportunities to attain growth from their experience at PlanSource. Thank you again for submitting a review. Lisa Van Ever, SVP, Professional Services
1.0
Aug 6, 2020

Run away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

pros are working from home due to pandemic

Cons

everything from the CEO, to management are a disgrace. They promise work life balance and promotions but rather let other leave that are valuable. This company changed and became greedy thinking of cutting hard workers and culture is horrible.

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PlanSource Response
5y
Thank you for taking the time to submit a review and provide your feedback. Unfortunately due to the pandemic, we said goodbye to some great people and that was an extremely difficult decision for the leadership team and not something we anticipated nor was it taken lightly. As a leadership team and company we do strive and promote work/life balance and we encourage employees who feel they are not achieving that to address that with their manager or HR. We appreciate the feedback and thank you for your review. Destiny Quinn Director of Talent
4.0
Jun 18, 2020
Recommend
CEO approval
Business Outlook

Pros

- Solid teammates for the most part. - Starting pay is good for the Orlando area. - Benefits were sufficient. - Individuals were amicable and agreeable. - Culture is fairly diverse, inside of Orlando. - A lot of good people.

Cons

- Environment/Culture changes hurt staff. - Culture between Salt Lake, and Orlando caused issues. - No promising career advancement. - Communication between Senior/managers was weak a majority of the time. - Training often times insufficient. - Transparency was nonexistant. - Policy and Procedure was often in limbo, and caused many SoP discrepancies. - Senior Management often bent too far in favor of stake holders. - Success largely dependent on how your manager "felt" about your performance, and not actual performance.

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PlanSource Response
5y
Thank you for taking the time to write a review and for your feedback. We are happy to hear about the positive aspects of your experience with PlanSource. In regards to some of the cons you mentioned, we do value training and following procedures. As a company we are going through significant change as a result of being in high-growth mode. We realize that adapting to change is not easy. We are continually working to improve our processes and as well as our training and communication with employees. Thank you again for taking the time to write a review. Srini Venkatramani Chief Product and Technology Officer
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