PlanSource reviews

Thank you for taking the time to share your feedback. We regret to hear about your experience and understand how important it is for employees to feel supported and set up for success. Over the past few years, our company has experienced significant growth. We recognize that the growth has created opportunities to improve, which is why we have happily made investments in systems & and most importantly our leadership talent to provide stronger support on processes and development across all levels of the organization. The timeliness & accuracy of commission payments, as well as our team member’s understanding of them, will continue to be a priority for us. Our culture is incredibly important to us, and we are proud to have been recognized with awards as rated by our current employees: Comparably Best Company – Happiness (2023); Great Place to Work (2024); Comparably Best Company – Work-Life Balance (2024), and Comparably Best Company – Perks & Benefits (2024). These achievements reflect our ongoing commitment to creating a positive work environment. Again, thank you for your feedback as we continue to improve. PlanSource HR

Thank you for your feedback. We want to address a few things you mentioned in your review. We understand that compensation and benefits are important factors in overall job satisfaction. Our Total Rewards team is continuously evaluating our compensation and benefits packages to ensure they are on trend in the industry. At PlanSource, merit increases are based on performance in role. I can understand wanting to receive more and invite you to speak with your leadership to come up with ideas and solutions. Over the past several years in product & tech in the US, our turnover has been low with stability and career growth being an indicator of a healthy culture. I’d invite you to speak with leadership about tools that you need to perform your job as we are always open to discussing tools to increase efficiency, unless there is a security concern. We are happy to discuss this. I see you are still an active employee and hope you will discuss your concerns with your manager or member of our HR team. We're committed to addressing your concerns and continuing to provide a positive work experience for everyone. Srini, Chief Product & Technology Officer