PlanSource reviews

3.5

60% would recommend to a friend

(388 total reviews)
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Mike Morini

56% approve of CEO

57% positive business outlook

PlanSource has an employee rating of 3.5 out of 5 stars, based on 388 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PlanSource employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

388 reviews
1.0
Jan 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, remote work. Unlimited PTO. The experience here launched my next opportunity and for that I am grateful.

Cons

This company was great. Vista bought them out back in 2019 and everything went downhill once the equity firm got their hands on the business. I will never work for another Vista company as a result and would recommend anyone else against it. Pay is absolutely terrible… and very below average for what you are required to do. With inflation, the pay is on par with the fast food industry - NOT COMPETITIVE AT ALL. Was promoted to a completely new role requiring at least 2x the amount of work than the previous position and was only offered a 5k salary increase with 7 plus years experience. Never had I felt more undervalued in my entire life. An account manager should be starting out at 70k minimum with the amount of work it requires. They only want to pay 50k-60k and that’s coming from someone who is long-tenured. Low-mid level employees are not heard or valued. You will only move up if the company has use for you to move up. Favorites are always given more opportunity. Raises annually are terrible at 2-3 percent. Promotions yield less than a 10 percent pay increase.

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PlanSource Response
3y
Thank you for taking the time to write about your experience with PlanSource. We are proud of the benefits package we are able to offer our employees and glad you were able to enjoy the unlimited PTO during your time with us. Our mission regarding our people has not changed. We are committed to creating an environment where all of our employees feel valued, appreciated for their contributions, and rewarded appropriately. Our Total Rewards team is consistently working to ensure we are providing the best offerings to our employees and remain competitive with our industry. Furthermore, employee development is of top priority for our organization, and we are consistently investing and discovering new ways to ensure we develop our Leaders of tomorrow. While many of our leaders have different communication styles, they still provide valuable feedback to our team members to always ensure performance is positive, and that our high performers are recognized and invested in accordingly. While we are thankful for your years of service to us and our clients, we are truly sorry that you did not feel as if we valued your contributions appropriately. We wish you best of luck with your continued success. -Sharon Brand; Chief People Officer
1.0
Jan 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Work is good, That's all nothing else.

Cons

Though people aregood, management is pushing them to an extent that they looses No balance Partiality Favorite team mates will get promoted

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PlanSource Response
3y
Thank you for sharing your experience with PlanSource. We are glad to hear you enjoyed the work that you did while with us. It is because of people like you that our company and our product is so sought out for. Our team members are incredible, and we want to make sure our leadership teams are well equipped to handle the workload, and be able to develop our current team members into our future leaders. Our leaders are trusted with developing our top performers, and making sure our teams have the best talent possible to deliver the best service possible. Thank you for taking the time to review PlanSource, and we wish you the best with your continued success. Jodie Ortiz - Sr Director, Human Resources
5.0
Dec 22, 2022
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere that allows work from home

Cons

I'm sure there are some, but can't think of any

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PlanSource Response
3y
We are excited to hear you are enjoying your work and taking great advantage of our flexible remote work culture! While you can't think of any feedback at this time, we definitely invite you to share any that might come up with your leaders or directly with HR. We welcome all feedback and take it seriously as it helps us grow into a better place to work! Thank you for all that you do. Jodie Ortiz - Sr Director, Human Resources
Viewing 142 - 144 of 388 Reviews

Glassdoor has 411 PlanSource reviews submitted anonymously by PlanSource employees. Read employee reviews and ratings on Glassdoor to decide if PlanSource is right for you.