PlanSource reviews

3.5

60% would recommend to a friend

(388 total reviews)
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Mike Morini

56% approve of CEO

57% positive business outlook

PlanSource has an employee rating of 3.5 out of 5 stars, based on 388 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PlanSource employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

388 reviews
2.0
Jul 26, 2021
Recommend
CEO approval
Business Outlook

Pros

Work form home, and straight forward the daily task.

Cons

Lack of procedure, Visible Favorites employer's that done behave correctly and unprofessional and its acceptable. Poor management and lack of procedure with racism scenarios.

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PlanSource Response
4y
Thanks so much for your feedback. It is incredibly troubling to me that you seem to suggest that you experienced some sort of intolerant behavior during your time here. This is completely unacceptable and against who we are both as a company and as individuals. If you’re willing, I’d love for you to reach out to Jodie Ortiz in HR and share your experiences. I assure you we take allegations of intolerance incredibly seriously and we will investigate your report thoroughly. There is no place for this behavior in the workplace. As for the remainder of your feedback, we are growing fast, and fast growth leads to an environment where procedure lags the amount of work to be done. We are building procedures that will allow us to scale and we’re hiring up, hiring an additional 60 people into the Customer Success organization since January 1. As for “favored employees”, we definitely reward performance here, so top performers should expect to see increases in compensation, title and responsibility. I encourage anyone who is not clear on what the expectations are and what it takes to be a top performer to contact their manager and/or me. I want us to be a high-performing organization and will invest the time needed to make that a reality. Thanks again for your feedback, it is much appreciated. Mark Papp SVP, Customer Success
5.0
Apr 2, 2021
Recommend
CEO approval
Business Outlook

Pros

-Ongoing R&D investment and investment in people and infrastructure -There is a lot of opportunity in the industry for technology to make an impact -The company is small enough where individuals can really make an impact and a culture that is focused on change and transformation. I've been with the company more than 5 years. I appreciate that the company is results-driven and as a working mom I'm given the flexibility I need to "make life work" which has been challenging especially in the last year.

Cons

Seasonality of the business - HUGE Q4 spike due to open enrollment is tough, especially on customer-facing teams

3.0
Mar 23, 2021

Plansource

Recommend
CEO approval
Business Outlook

Pros

Good environment n people to work with

Cons

New management did lot of changes and no growth

Viewing 148 - 150 of 388 Reviews

Glassdoor has 411 PlanSource reviews submitted anonymously by PlanSource employees. Read employee reviews and ratings on Glassdoor to decide if PlanSource is right for you.