Playlist reviews

4.3

85% would recommend to a friend

(128 total reviews)

Fritz Lanman

88% approve of CEO

79% positive business outlook

Playlist has an employee rating of 4.3 out of 5 stars, based on 128 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Playlist employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

128 reviews
5.0
Sep 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Playlist and its subsidiaries are growing rapidly, offering significant career opportunities within the company, whether through promotions or simply expanding your scope. The product leadership is excellent, and the company's product culture is highly mature, truly prioritizing product management as the core of its strategy. Salaries and benefits are above average for the Brazilian market, surpassing those of large tech companies and unicorns in the region.

Cons

There's a lot of tech debt to be addressed, especially on Mindbody's side, but the company is moving quickly and prioritizing these modernization efforts.

4.0
Sep 1, 2025
Recommend
CEO approval
Business Outlook

Pros

- Impressive leadership for a company of its size and maturity, including clear and consistent goals (which is surprisingly rare in tech!) - Great colleagues! They were talented and driven, but also fun, unique individuals who felt free to be themselves at work - Great work/life balance relative to similar companies. Somehow they figured out how to be ambitious, meritocratic, and fast – without crushing employees into a bloody pulp with 80+ hour weeks. (See above point about leadership and goals – there is not a lot of churn or flailing about here) - ClassPass/Mindbody survived COVID, and is seemingly thriving under a new parent company. That was an existential and entirely unexpected challenge, and proof that management and the company as a whole is resilient, capable, and adaptable.

Cons

- Partner / B2B relationships are strained. There is no shortage of public complaints from studio/business owners. The business case for them is (in some cases) either not beneficial, not well-articulated, or both, - CX (customer service) is in a tough spot. Perhaps under-staffed or under-trained. It can be hard for customers to get simple issues resolved, which erodes brand trust/reputation over time - Option grants at my time there were small and had close to zero chance of a meaningful return (and this was all pre-covid); and the company was not willing to share latest valuation, shares outstanding, etc. (I learned later that this is typical for series ~C companies, but it's still opaque and frustrating) It's more of a salaried job than a moonshot opportunity.

5.0
Aug 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Really good work-life balance. No crazy deadlines or unnecessary pressure, which honestly makes a big difference. We take time to debate → decide → commit on important tech stuff. Sure, it slows us a little, but it’s worth it to build big features the right way and get everyone’s perspective (which is hard to get in most places). Staff and principal engineers are always ready to help and give time when needed. People are easy to reach out to, no matter the level. 12 days off at the end of the year. A week-long offsite at a nice tourist spot. Even VPs/Directors are approachable and open to chatting.

Cons

Growth path / next level isn’t very clear. Evening meetings with the US team can eat into personal time. A lot of the infrastructure and code repos are quite old, and there isn’t a single person who fully understands them. This makes everyone hesitant to touch or make changes.

Viewing 76 - 78 of 128 Reviews

Glassdoor has 179 Playlist reviews submitted anonymously by Playlist employees. Read employee reviews and ratings on Glassdoor to decide if Playlist is right for you.