Manufacturing Engineering and Production work with no clue what they are doing. All MEs want to do is go to R&D and production floor is an afterthought. Techs are asked on how to fix issues an ME should be responsible for.
Quality- there is no quality or process in place with director-level management making a case for it but only just to say it and never follow through on progress.
R&D has their stick so far up that they never lead and are just in their own world and dominate the space and resources by doing whatever they want at the Concord location. They want all the glory of building a successful stack and act like SMEs but never give any meaningful procedures or standards that can be passed down to MEs or production.
The Concord site is still relatively young. You have extremely inexperienced people trying to turn a small production floor dominated by R&D into a full fledged manufacturing facility and it shows. Having youth is good for longevity of a site but not when it is trying to get up and running. Everyone is more focused on trying to prove themselves to everyone else that nothing really ever gets done.
The production floor, along with the whole site, has little to no processes in handling anything, let alone with respect to quality. The floor is small and they are taking on orders to build bigger stacks that are supposed to be in Rochester. The entire site is struggling massively and most of it is just a simple organization effort that no one wanted to do other than pass it off to the next quality engineer they see.
Note: the benefits aren't great like everyone on Glassdoor seems to be saying. YMMV but benefits offered are the BARE minimum anywhere. Only positives are the gym/hobby reimbursement and HSA contribution from the company. There was really nothing special AT ALL.
