Podium reviews

Where to start? I have been at Podium for what seems like forever and used to tell people I never want to leave and I loved it here. Now, that couldn't be farther than the truth. We preach the "Podium Math" all day every day but the truth is top performers aren't following the "math" they are force-fed opportunities. Open territories, trade shows, and inbounds are now being fed to a very small group of reps who constantly hit quota, and then leadership uses this small group as examples to force-feed us that Podium Math works. Make 40 dials a day and you'll hit quota but if Podium paid attention they'd see the small number of reps hitting aren't calling at all and are closing 80-90% of their deals outside of their own territories. They don't have time because they are being favored with sets from every place you can guess but somehow the rest of us are supposed to get there without the help and special treatment they get. Support teams no longer exist so if you close a deal good luck having them not cancel and you are constantly trying to outsell your number of cancellations so you still make a commission check. For a business that gets paid on opportunities, we sure waste a lot of time on getting sets so 95% of our sets are complete trash just so it looks like our mandatory sets/calls are being hit. We went from being the best local business in Utah to being a total crapshoot. At least 1/2 of the sales floor is interviewing around because the call center mentality we have turned into is a disaster, support is gone, what's next? Sad day to see such an amazing company with so much potential crumble and implode before our eyes. I hope Podium is ready to live and die off the small number of reps they continually feed because they won't have anyone else stick around much longer.

Podium is experiencing MAJOR growing pains. Primarily when it comes to scaling operations. This company has existed off of the back of brute forcing it's way to market by an incriblely talented sales team, but have neglected investing in customer success, support, and all of the other crucial departments needed for a business to run effeciently. Becuase of these growing pains, Podium is hemoraging it's top talent who are going to new companies who pay more. Podium's compensation leaves a lot to be desired. There has been a major shift in upper sales leadership that has become extremely unbearable with micromanagement. We used to support remote work and although we still "allow" remote work, you are shamed and guilted by sales leaders when you're not in the office every day. Upper sales leadership has started to care more about hitting metrics like dials, appointments set, and other KPIs to the point that it's getting obnoxius. As a tenured AE it seems like there isn't the trust that we deserve as tenured sales people. Podium's #1 issue in it's sales organization is that leadership "feeds" top performing reps. While this seems to incentivize performance, instead what it does is creates an "un-attainble" standard and demotivates AEs who are struggling and need help and or coaching. You have to grind to the top just to get contistent sets from SDR's & go to trade shows. This is not a model that can be duplicated consitently, and it burns reps out along the way. Podium is looking to scale, and part of that scaling process is making quota's and resources more equitable and attainable. More accessable sales coaching for reps struggling to hit quota needs to be availbale. Until Podium ditches the "tech bro" sales culture that is extremely prevelent, they will continue to fail. The sales culture has a major "cis-white male" problem. There are constant jokes, teasing, and conversations, etc that crosses the line and makes it an unprofessional environment to sell in. This is a professional sales environment, not the boys lockeroom. The very few female AE's in the organization often seem uncomfortable.