Does Pollo Tropical pay their employees well?

According to anonymously submitted Glassdoor reviews, Pollo Tropical employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Pollo Tropical. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Pollo Tropical?

43% of Pollo Tropical employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pollo Tropical 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Pollo Tropical?

Cashier (87) , Assistant Manager (26) , General Manager (20) , Sales Associate/Cashier (14) , Crew Member/Grill Cook (12) , Crew Member (9) , Team Member (7) , Cook (6) , District Manager (6) , Manager (6) , Prep Cook (6) , Server (6) , Team Leader (6) , Part Time Cashier (5) , Drive Thru Cashier (4)

What are the pros of working at Pollo Tropical according to real employee reviews?

"Our managers tried to let us have free food at the end of closing shifts as much as possible" ((in 26 reviews)); "good coworkers except the managers" ((in 14 reviews)); "You’ll meet some nice people and become friends" ((in 13 reviews)); "Company benefits are fair for the industry average." ((in 12 reviews)); "Sometimes free meals" ((in 7 reviews))

What are the cons of working at Pollo Tropical according to real employee reviews?

"Regular employee pay is low and it makes it hard to find good hard working help for that kind of pay." ((in 34 reviews)); "Roaches' uncleanliness and rude managers that cut your hours because they do not like you." ((in 33 reviews)); "Poor management too" ((in 24 reviews)); "Hours were long and unnecessary" ((in 9 reviews)); "Too much work for the wages given." ((in 4 reviews))

What are the top reviewed Pollo Tropical locations?

Miami , Orlando , Tampa , Jacksonville , Dallas , San Antonio , Fort Lauderdale , West Palm Beach , Pompano Beach , Boca Raton , Pembroke Pines , Davie , Miramar , Hialeah , Miami Beach , Clearwater , Atlanta , Weston , Houston , Gainesville , Coral Springs , Cedar Hill , Fort Myers , Boynton Beach , Delray Beach , Hollywood , Palm Beach , Kissimmee , Oviedo , Sanford

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Pollo Tropical

Pollo Tropical reviews

3.2

43% would recommend to a friend

(426 total reviews)

Dirk Montgomery

42% approve of CEO

38% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Culture & values

2.9

Work/Life balance

2.9

Career opportunities

2.8

Compensation and benefits

2.7

Senior management

Pollo Tropical has an employee rating of 3.2 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pollo Tropical employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

426 reviews

5.0

Apr 16, 2024

Crew

Crew member

Recommend

CEO approval

Business Outlook

Pros

Great pay very nice people’s.

Cons

Missing employees must do their work.

3.0

Apr 2, 2024

n/a

Cashier

Recommend

CEO approval

Business Outlook

Pros

was fun working here with some managers back in 2017-2019

Cons

alot of managers was creeps during this era & rude

3.0

Mar 28, 2024

The business closed without notice

Assistant general manager

Recommend

CEO approval

Business Outlook

Pros

Great District managers, training managers and HR managers. The pay is weekly. Great health benefits.

Cons

AGM’s often had to work as acting GM’s because the turnover rate for a GM was high. It was a lot of work for little pay. Employees often didn’t show up for shifts and the restaurant had to be ran by a manager, a team lead and one employee. The store had a drive thru window which made it hard with only 3 people at work. Corporate would complain if you locked the lobby and only took customers in drive thru.

Viewing 43 - 45 of 426 Reviews

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Jobs at Pollo Tropical