employer cover photo
employer logo
employer logo

Pollo Tropical

Is this your company?

Pollo Tropical reviews

3.2

43% would recommend to a friend

(426 total reviews)
avatar

Dirk Montgomery

42% approve of CEO

38% positive business outlook

Pollo Tropical has an employee rating of 3.2 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pollo Tropical employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

426 reviews
4.0
Jan 27, 2015
Recommend
CEO approval
Business Outlook

Pros

Pollo procedures are easy to learn and follow. Training was short and very informative. Weekly pay.

Cons

Too much turnover. Many times had to work two positions due to people quitting or calling out.

1.0
Jan 26, 2015

This job is absolutely horrible

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

lunch is free on most days

Cons

every single thing else about the job

2.0
Feb 27, 2013

As an employee, working at Pollo Tropical is a nightmare.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pros to working at Pollo Tropical include the fun coworkers and getting paid every Friday. There is also a generally happy customer attitude when they first walk in, if you're smiling when you greet them.

Cons

Working here sucks because you'll do more than your share of work if they see you work hard, so right off the bat there is little motivation to work hard and show a good work ethic. I was hired as a cashier, and now I'm a cashier, server, and dishwasher. There is very little effective communication. If you tell a manager you can't come in a certain day, all of the other managers (yes, there are several) will question you asking why you never came in. You sometimes get a 30 minute break, but only if the managers feel like you can without making them do much more work. There is also a large percent of mistakes in orders both in drive through and dine in, and little is done to fix these problems. There is also very little chance for a raise, even after working my butt off for about a year, and customers recommending me for a raise, I still get paid minimum wage, and I do too much to get paid so little.

Viewing 55 - 57 of 426 Reviews

Glassdoor has 450 Pollo Tropical reviews submitted anonymously by Pollo Tropical employees. Read employee reviews and ratings on Glassdoor to decide if Pollo Tropical is right for you.