Does Pollo Tropical pay their employees well?

According to anonymously submitted Glassdoor reviews, Pollo Tropical employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Pollo Tropical. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Pollo Tropical?

43% of Pollo Tropical employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pollo Tropical 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Pollo Tropical?

Cashier (87) , Assistant Manager (26) , General Manager (20) , Sales Associate/Cashier (14) , Crew Member/Grill Cook (12) , Crew Member (9) , Team Member (7) , Cook (6) , District Manager (6) , Manager (6) , Prep Cook (6) , Server (6) , Team Leader (6) , Part Time Cashier (5) , Drive Thru Cashier (4)

What are the pros of working at Pollo Tropical according to real employee reviews?

"Our managers tried to let us have free food at the end of closing shifts as much as possible" ((in 26 reviews)); "good coworkers except the managers" ((in 14 reviews)); "You’ll meet some nice people and become friends" ((in 13 reviews)); "Company benefits are fair for the industry average." ((in 12 reviews)); "Sometimes free meals" ((in 7 reviews))

What are the cons of working at Pollo Tropical according to real employee reviews?

"Regular employee pay is low and it makes it hard to find good hard working help for that kind of pay." ((in 34 reviews)); "Roaches' uncleanliness and rude managers that cut your hours because they do not like you." ((in 33 reviews)); "Poor management too" ((in 24 reviews)); "Hours were long and unnecessary" ((in 9 reviews)); "Too much work for the wages given." ((in 4 reviews))

What are the top reviewed Pollo Tropical locations?

Miami , Orlando , Tampa , Jacksonville , Dallas , San Antonio , Fort Lauderdale , West Palm Beach , Pompano Beach , Boca Raton , Pembroke Pines , Davie , Miramar , Hialeah , Miami Beach , Clearwater , Atlanta , Weston , Houston , Gainesville , Coral Springs , Cedar Hill , Fort Myers , Boynton Beach , Delray Beach , Hollywood , Palm Beach , Kissimmee , Oviedo , Sanford

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Pollo Tropical

Pollo Tropical reviews

3.2

43% would recommend to a friend

(426 total reviews)

Dirk Montgomery

42% approve of CEO

38% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Culture & values

2.9

Work/Life balance

2.9

Career opportunities

2.8

Compensation and benefits

2.7

Senior management

Pollo Tropical has an employee rating of 3.2 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pollo Tropical employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

426 reviews

1.0

May 3, 2015

Very dissatisfied with the way workers are treated.

Drive-through cashier

Recommend

CEO approval

Business Outlook

Pros

Discounts on meals. We received 50 percent off while on shift and 25 percent off when out of work. Once a week you get 50 percent off a large order with you paycheck stub.

Cons

Low pay long hours unprofessional management and disorganized. No break and must pay for meal during break. No communication between staff and management. There are only two shifts. Either opening or closing. I closed most nights until 1. The pay was not worth the work. It is good to gain experience but not to stay and grow. Management is unprofessional and disorganized.

1.0

Apr 3, 2015

I was a cashier there I had too do cashier and when I wasn't doing cashier had do sauces swipe up the floor

Cashier

Recommend

CEO approval

Business Outlook

Pros

Free food and helpful Co workers

Cons

I would not work there again I plan on leaving, I had work saturday 10hrs and wesnday 9hrs double shifts lunch and dinner. They pay was horrible for me barley 100 and my second job pays me that in day this job is horrible too me.

3.0

Feb 23, 2015

Not for everyone

Drive-through cashier

Recommend

CEO approval

Business Outlook

Pros

....i wish i could think of some but i really can't... at least in the location where i worked (at the time) they didn't respect my availability times (even though they hired me knowing i have classes and take the bus). I don't feel like they respected my time at all actually.

Cons

I worked as a drive through cashier and i had to do 4 things at once with a smile. It was insane and super stressful. Always running up and down. I lasted a little over a month. Jobs in the fast food industry are not for just anyone.

Viewing 52 - 54 of 426 Reviews

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Jobs at Pollo Tropical

Golden Gate, Collier, FL