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Pollo Tropical

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Pollo Tropical reviews

3.2

43% would recommend to a friend

(115 total reviews)
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Dirk Montgomery

42% approve of CEO

38% positive business outlook

Reviews by job title

115 reviews

Reviews about "Compensation"

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1.0
Jun 15, 2016
Recommend
CEO approval
Business Outlook

Pros

- Your family gets a 50% discount when you're on duty, and 25% when off duty. - Employees get free unlimited access to all drinks in the drink fountains. - They have great food

Cons

- Unprofessional and very disrespectful co-workers - One of their managers where I worked is quite young and behaves that way to everyone. She's frequently getting in trouble with higher-ups. - High expectations when serving in a large dining room alone as a server(you'd have to clean tables and floors , serve food, help guests, clean the bathrooms, restock sauces and endless tasks at the same time). If not everything is managed by yourself, they will be quite dissapointed and judgemental. - They have "No-tipping" signs on the walls. Although you're paid normal hourly wages, customers should be able to pay whatever they want. - Poor training, with miscommunication and derogatory comments made based on your confusion. - Low staff most of the time

2.0
May 11, 2016
Recommend
CEO approval
Business Outlook

Pros

Free food while working. Discounted meal. Weekly pay. Paid vacation and thats about it. The work is too much especially for the grill and prep person.

Cons

Managers exploit employees. Too much work for the wages given. Managers try to make you do the work that corresponds to them. This job is really for desperate people. stay the hell away unless you wanna work like a slave with very little social life and little pay. The ones who are making the profit are the managers who work way less and easier than the employees. Never again will i work here again, no matter how desperate i am.

2.0
Jan 26, 2016

Hectic, and dirty

Recommend
CEO approval
Business Outlook

Pros

There's a lot of room for growth in the San Antonio market unlike the stagnant florida market which is crowded and makes the line of progression slow. There is also the pro of being able to make quarterly bonus up to 1000 as a shift manager in addition to a better base wage. The staff if mostly friendly and it's a fresh new concept if you can take it by the horns and ride it.

Cons

The place is always dirty, being that I came up with the company as a regular hourly, I feel there isn't enough proactivity from upper manager to get the store in good shape. Equipment is constantly breaking and takes forever to get fix, and the cause of these breakdowns is usually due to lack of maitenence from hourly employees such as changing fry oil, cleaning the steamers, or even cleaning the hot wells. The kitchens in texas are tiny and are hardly workable for the amount of food produced. I could write a book on all this companies problems but by far the biggest issue is pay. I bend over backwards to try to keep the place clean and running, but it's and uphill battle all the time, and I feel 10 bones doesn't cut it, especially when I'm not making bonus because of the condition of operations. At the moment, I'm looking for another job, these sorry outsourced over payed lazy managers are running this place into the ground, and frankly, nobody is holding them accountable either, so screw it. Lastly, if you are considering a job here, don't the pay for hourly employees is pitiful, and for the amount of work that is pushed on to selective people due to staffing issues is sure to drive you out if the management doesn't beforehand.

Viewing 100 - 102 of 115 Reviews

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