Does Pollo Tropical pay their employees well?

According to anonymously submitted Glassdoor reviews, Pollo Tropical employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Pollo Tropical. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Pollo Tropical?

43% of Pollo Tropical employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pollo Tropical 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Pollo Tropical?

Cashier (87) , Assistant Manager (26) , General Manager (20) , Sales Associate/Cashier (14) , Crew Member/Grill Cook (12) , Crew Member (9) , Team Member (7) , Cook (6) , District Manager (6) , Manager (6) , Prep Cook (6) , Server (6) , Team Leader (6) , Part Time Cashier (5) , Drive Thru Cashier (4)

What are the pros of working at Pollo Tropical according to real employee reviews?

"Our managers tried to let us have free food at the end of closing shifts as much as possible" ((in 25 reviews)); "You’ll meet some nice people and become friends" ((in 16 reviews)); "Pay weekly/ good coworkers for me" ((in 13 reviews)); "Company benefits are fair for the industry average." ((in 11 reviews)); "Flexible schedule and great co" ((in 8 reviews))

What are the cons of working at Pollo Tropical according to real employee reviews?

"Roaches' uncleanliness and rude managers that cut your hours because they do not like you." ((in 32 reviews)); "Regular employee pay is low and it makes it hard to find good hard working help for that kind of pay." ((in 31 reviews)); "Poor management too" ((in 24 reviews)); "Hours were long and unnecessary" ((in 8 reviews)); "No work life balance" ((in 6 reviews))

What are the top reviewed Pollo Tropical locations?

Miami , Orlando , Tampa , Jacksonville , Dallas , San Antonio , Fort Lauderdale , West Palm Beach , Pompano Beach , Boca Raton , Pembroke Pines , Davie , Miramar , Hialeah , Miami Beach , Clearwater , Atlanta , Weston , Houston , Gainesville , Coral Springs , Cedar Hill , Fort Myers , Boynton Beach , Delray Beach , Hollywood , Palm Beach , Kissimmee , Oviedo , Sanford

Pollo Tropical reviews

3.2

43% would recommend to a friend

(426 total reviews)

Dirk Montgomery

42% approve of CEO

38% positive business outlook

Ratings by demographic groups

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Pollo Tropical has an employee rating of 3.2 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pollo Tropical employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

426 reviews

2.0

Aug 4, 2017

Cashier/Server

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Laid back environment; fun coworkers

Cons

Poor opportunities for advancement; too much work for too little pay; having to do things outside of your job description; too many company issues that led to shutdown of stores in North Texas

3.0

Jul 22, 2017

Under-staffed and over-worked

Dining room attendant

Recommend

CEO approval

Business Outlook

Pros

Friendly managers, good working experience, flexible hours

Cons

They try to get one employee to do the work of two people frequently. Several co-workers have complained about the place being under-staffed, so we are often doing the work of 1.5 to 2 people to make up for this. For example, I have worked as a cashier, a server, and preparing meals all at the same time, with help of course. I've seen quite a few people quit already because of this and I've only worked here for 4 months.

1.0

Jul 20, 2017

Idek

Cashier

Recommend

CEO approval

Business Outlook

Pros

Good people, decent pay, overtime

Cons

The most stressful job I've ever had, many complaints from customers, poor management, hours

Viewing 289 - 291 of 426 Reviews

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Jobs at Pollo Tropical

Crew Member - Miami Beach

Hiring Cashier - Bird Road

Hiring Cashier - Naples

Restaurant Manager - Naples / Ft. Myers

Pollo Tropical

Pollo Tropical reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Cashier/Server

Under-staffed and over-worked

Idek

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Jobs at Pollo Tropical