Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Pollo Tropical

      Is this your company?

      Pollo Tropical reviews

      3.2

      43% would recommend to a friend

      (426 total reviews)
      avatar

      Dirk Montgomery

      42% approve of CEO

      38% positive business outlook

      Ratings by demographic groups

      Pollo Tropical has an employee rating of 3.2 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pollo Tropical employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

      Reviews by job title

      426 reviews
      3.0
      Aug 24, 2017

      Opportunities at Pollo Tropical

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Senior Management is always professional. There is always a Strong focus towards High Quality products in a Clean environment. Good insurance benefit plan.

      Cons

      Some markets were grown too quickly before the Brand and Sales could develop.

      1.0
      Aug 19, 2017

      Fancy meetings 2x a year don't make up for the 60+ hours worked as a GM a week! Minimum Pay!

      General manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pros are great destinations if GM 2x a year other than that it's a waste No appreciation to GMs. Accountability is preached but not followed thru from above.

      Cons

      DM's and above Management don't care about You! As long as doors open, it's normal biz. GM's are underpaid with amount of hours worked! Not worth the Pay, and bonus structures get harder to get. Don't believe "quality of life" company. Not True! Maybe for Upper management.

      4.0
      Aug 11, 2017

      Server, Cashier, Drive Thru, Line Cook, Grill

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Never one hour of boredom. While working at Pollo Tropical you will interact with many personalities both customers and team members. All of which you will connect on a regular basis and will become like family/friends. You will grow as a person may it be work ethic, communication, team work, time management, and fast paced thinking. You will be put into the action and you will learn skills quickly. Work hard and you will be a master in customer service, food safety, food service, speed, multitasking, problem solving, and most importantly how you react to extreme pressure. You will come in clueless and come out educated. Educated in work ethic, educated in social awareness of those who live in your community, and educated in the value of working hard for a dollar.

      Cons

      Life Balance. Not a good place for life to work balance if you work full time or as a team leader, assistant manager, or general manager you will be working a lot. If you work full time you will get two days off a week but most likely those day offs will be randomly chosen each week making it difficult to plan life events around. However you may request days off in advance which they will keep their word to a T. Just be prepared to work hard and plan your days off if you want some sort of social life.

      Viewing 286 - 288 of 426 Reviews
      Related searches: Pollo Tropical jobs | Pollo Tropical salaries | Pollo Tropical benefits | Pollo Tropical interviews
      ReviewsPollo Tropical reviews

      Glassdoor has 450 Pollo Tropical reviews submitted anonymously by Pollo Tropical employees. Read employee reviews and ratings on Glassdoor to decide if Pollo Tropical is right for you.