Poplin reviews

4.3

88% would recommend to a friend

(709 total reviews)

Nachshon Fertel

86% approve of CEO

77% positive business outlook

Poplin has an employee rating of 4.3 out of 5 stars, based on 709 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Poplin employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

709 reviews
1.0
Jan 18, 2025

do NOT work here!

Recommend
CEO approval
Business Outlook

Pros

set your own schedule, get to meet really nice people that are your customers.

Cons

Horrible, and I mean horrible treatment from Poplin. I worked there for two years, I have taken thousands of orders, and I have nothing but five star reviews. My tips are anywhere from $10-$50, and I built quite the rapport of people that absolutely love my work. Out of nowhere, Poplin turned off my app. Won't allow me to take new orders, and they have no explanation for this. I've reached out to them 16 times, and they refused to respond to me. Therefore, I am in the process of suing them in a court of law, and pressing charges. They took away my part-time income for no reason. and if you get a complaint, like literally one complaint out of 10,005 star reviews, Poplin will take their side, cut you off from the app, and won't tell you anything. This is highly illegal, and they will be paying the consequences for what they did. Do not work here! they're gonna pay for what they did tenfold.

1.0
Jan 11, 2025

Unsupported

Recommend
CEO approval
Business Outlook

Pros

Make my own schedule, met alit of wonderful clients. Was able to learn the new area I lived in.

Cons

No support from management. I've been doing this cake for 3 years. Would have been four in August two of those three years I was part-time and it was wonderful because I wasn't relying totally on poplin's salary for my bills until my second job was eliminated. I started working my base and got my clients up I was able to do five orders in 24 hours as long as I was able to take it to the laundromat and I still made a profit. One night I took eight orders and they were big orders which I shouldn't have done but I did because I had an outstanding $4,000 Bill to replace my transmission in my car. One of those orders had one item in it that didn't belong to them this client lived an hour away from me poplin got in touch with me and asked me to go back there to pick up some items that didn't belong to this customer. I explained to them I don't have a problem with that I can do that tomorrow on my returns of the other six orders that I had left to complete they wanted me to do it right now this moment. It was in the middle of rush hour it was 4:30 and the weather was very bad it was raining and Misty I explained to them you guys are not at my location you're all the way in Utah you don't know the demographics of where I am it's going to take me forever and at that time the laundromat in my town was closed down so I was stuck with my one washer one dryer just one minute away from my home would have put me back an hour well to say the least I followed their directions I didn't get home till 4 hours later because it was a massive accident on the interstate all to find out it was one pair of jogger toddlers pants that belong to my granddaughter and it could have been picked up the next day. It set all of my orders late of 2 days after harassing me for the next 2 days to get these orders done which I told them please I'm getting them done as fast as I can they suspended my account for further investigation. They never got back to me they dropped my executive position down to a platinum I have not received not one order in a month which I know has nothing to do with the algorithm because most of my clients tip me when they're going to put their next order in it's supposed to be if you are requested by your client it shows up on your ends of your dashboard. to say that they don't support their employees is an understatement they have also not sent out people to investigate customers that have said that my laundry was not smelling fresh after I spent three days doing the 300 lb order and they simply took the money out of my account without investigation.

Viewing 13 - 15 of 709 Reviews

Glassdoor has 1,589 Poplin reviews submitted anonymously by Poplin employees. Read employee reviews and ratings on Glassdoor to decide if Poplin is right for you.