Poplin reviews

4.3

88% would recommend to a friend

(709 total reviews)

Nachshon Fertel

86% approve of CEO

77% positive business outlook

Poplin has an employee rating of 4.3 out of 5 stars, based on 709 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Poplin employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

709 reviews
1.0
Feb 28, 2022

Failed Experiment

Recommend
CEO approval
Business Outlook

Pros

I thought this might be an easy side gig to make extra money.

Cons

I picked up my first order that the app said $37 dollars, when I got there it was 4 giant heavy bags full of almost 100 lbs of laundry that the customer had. One bag was all denim, 7 pairs of HUGE men's pants, and 14 denim workshirts. In the app, it said I had until 8 pm 2 days later. I delivered by 3 pm and the customer said I was late. It took 12 hours to do 10 loads of laundry, plus almost breaking my machines. I got paid $68. Not worth it at all!

1.0
May 11, 2021
Recommend
CEO approval
Business Outlook

Pros

You can set your own schedule...

Cons

Listen to the reviews. Low pay and the customer service is atrocious. They had me go to a customers home three times who was unresponsive and didn’t pay me for gas/ time. They will deduct your money and cancel your account at the blink of an eye. In theory it’s a good idea but just like other companies it’s setup for you to always make less.

1.0
Jan 18, 2025

do NOT work here!

Recommend
CEO approval
Business Outlook

Pros

set your own schedule, get to meet really nice people that are your customers.

Cons

Horrible, and I mean horrible treatment from Poplin. I worked there for two years, I have taken thousands of orders, and I have nothing but five star reviews. My tips are anywhere from $10-$50, and I built quite the rapport of people that absolutely love my work. Out of nowhere, Poplin turned off my app. Won't allow me to take new orders, and they have no explanation for this. I've reached out to them 16 times, and they refused to respond to me. Therefore, I am in the process of suing them in a court of law, and pressing charges. They took away my part-time income for no reason. and if you get a complaint, like literally one complaint out of 10,005 star reviews, Poplin will take their side, cut you off from the app, and won't tell you anything. This is highly illegal, and they will be paying the consequences for what they did. Do not work here! they're gonna pay for what they did tenfold.

Viewing 22 - 24 of 709 Reviews

Glassdoor has 1,589 Poplin reviews submitted anonymously by Poplin employees. Read employee reviews and ratings on Glassdoor to decide if Poplin is right for you.