Poplin reviews

4.3

88% would recommend to a friend

(709 total reviews)

Nachshon Fertel

86% approve of CEO

77% positive business outlook

Poplin has an employee rating of 4.3 out of 5 stars, based on 709 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Poplin employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

709 reviews
1.0
Jun 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Work from home on your schedule

Cons

Not only did my regulars stop using poplin, the one I had left who I serviced every week for 9 months didn't tip or rate the last order. I just assumed customer didn't tip and wasn't able to contact customer about it. I finally after a few weeks of getting priority requests from her but no rating or tip from the last order, contacted cs who told me it's an app glitch and would get back to me via email. That hasn't happened, I still don't have my tip and poplin said it happens to other LPS too who had taken her orders. I Stopped taking her, the only customer who continued to stay with poplin out of the 6 regulars I had. And I told poplin that, still no word from them. And now no orders at all. Poplin has lawsuits for no payment to lps and I don't see this company surviving a jury trial. I'm over it, poplin I want my money.

1.0
May 11, 2024
Recommend
CEO approval
Business Outlook

Pros

I don’t mind doing laundry- made a little side money on my own schedule

Cons

Poplin does not seem to care about the safety and well being of employees. They handled reports unsanitary items and unsafe areas very poorly (despite videos and text saying this is something they take seriously). Poplin also has a policy to ‘hold’ your earned pay, meaning take back or not pay you, without notifying you or providing a reason.

1.0
Apr 5, 2024

Do NOT work here

Recommend
CEO approval
Business Outlook

Pros

Earning extra money on the side on your own set schedule.

Cons

The Poplin gig started out great. 8 months of extra income and being able to set my own schedule and choose which jobs I wanted to take. They even provide you with your own personal QR code that you can share with people so they can choose You as their preferred Laundry person. I had a 4.97/5.0 rating when I received an email from Poplin stating that i was no longer a good fit for their company and they wished me the best. Why? Well when i tracked down 'upper management' I was told that a former disgruntled employee of Poplin decided to use my QR code that I shared on Facebook to put in a laundry order. And their intent with this order was to somehow sabotage Poplin. Therefore, it was concluded that I must have been assisting this former employee (whom I have never met) with conducting their evil plan, and was told to no longer work for Poplin. All because i shared my QR code which we were supposed to do. Don't work for these people please. They do not have your back. And are obviously not sane.

Viewing 25 - 27 of 709 Reviews

Glassdoor has 1,589 Poplin reviews submitted anonymously by Poplin employees. Read employee reviews and ratings on Glassdoor to decide if Poplin is right for you.