Porcelanosa reviews

3.1

59% would recommend to a friend

(257 total reviews)
avatar

Héctor Colonques Moreno

47% approve of CEO

53% positive business outlook

Porcelanosa has an employee rating of 3.1 out of 5 stars, based on 257 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Porcelanosa employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

257 reviews
5.0
Jun 27, 2017

Sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work/life balance, great product, best manager.

Cons

Factory will not take any responsibility for damaged product.

2.0
Jun 22, 2017
Recommend
CEO approval
Business Outlook

Pros

For a sales environment, it seems to be quite laid back as you have no kpi's to work towards! So you only have to work toward hitting your monthly target (which is based on what is invoiced out that month, not cash taken. ) The hours are also quite nice as there are no lates or working Boxing Day. Also you are allowed to have bank holidays off which is nice as in most sales roles you have to be in no matter what.

Cons

Your yearly target increases each year, meaning your commission WILL take a hit the longer you work for the company, which means there is a very high turn over of staff. There is NO PROGRESSION. The training you will receive is not what you would expect. Generally dumped at a desk and told "work your way through the system." This can be completely overwhelming if you have never used the system before or have an understanding of bathrooms, as there is no formal beginners training to explain everything in depth. Which is definitely required. They also use Spanish words on the system, so parts can be very difficult for the customer to understand. You will have one hour in maybe 3 months with one of the reps from Spain, which is also very difficult due to the language barrier, but as you can imagine one hour training is not enough. You will be faced with self righteous customers who believe you should give them everything for nothing. Who will request discount because they have bought it at that cost before and I always get 45% off! And you will have to deal with angry customers, as in every job. The systems are not customer friendly, and can take ages to place an order or refund on goods. Goods take A LONG TIME to come into stock as it has to be shipped from Spain. Huge amounts of delays so can be even longer for the customer. As there is so much to learn, you will make mistakes. These have big consequences on the order if it is incorrect!

2.0
May 19, 2017

Porcelanosa USA

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great team and Nice location.

Cons

low pay, work hard and over time.

Viewing 199 - 201 of 257 Reviews

Glassdoor has 372 Porcelanosa reviews submitted anonymously by Porcelanosa employees. Read employee reviews and ratings on Glassdoor to decide if Porcelanosa is right for you.