Item: Portillo’s
Rating: 3
Author: Line Cook

Question 1

Is Portillo’s a good company to work for?

Accepted Answer

Portillo’s has an overall rating of 3.5 out of 5, based on over 830 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 51% of employees would recommend working at Portillo’s to a friend and 43% have a positive outlook for the business. The best reviews about Portillo’s have been left by employees working as General Manager, Team Member and Cook.

Question 2

Does Portillo’s pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Portillo’s employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Portillo’s. This rating has decreased by 1% over the last 12 months.

Question 3

How satisfied are employees working at Portillo’s?

Accepted Answer

51% of Portillo’s employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Portillo’s 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

Question 4

What are the top reviewed jobs at Portillo’s?

Accepted Answer

Cashier (153), Crew Member (85), Team Member (32), Crew Chief (26), Line Cook (26), Manager (24), Cook (23), Sales Associate/Cashier (18), General Manager (10), Assistant General Manager (9), Restaurant Manager (9), Assistant Manager (7), Guest Services (7), Part Time Cashier (7), Portillo's Crew Member (7)

Question 5

What are the pros of working at Portillo’s according to real employee reviews?

Accepted Answer

"The coworkers are great and fun to be around and they advocate for you when they see your being treated unfairly by managers." ((in 47 reviews)); "Discount on food and some nice people that work there" ((in 35 reviews)); "Flexible hours (I could obtain more hours or switch my weekly schedule to afternoons/nights if I needed to)" ((in 34 reviews)); "flexible schedule and food discounts" ((in 26 reviews)); "The free food is usually good" ((in 22 reviews))

Question 6

What are the cons of working at Portillo’s according to real employee reviews?

Accepted Answer

"Bad management and constantly busy through day" ((in 102 reviews)); "Managers are rude and condescending." ((in 61 reviews)); "It's crucial to strengthen the connections between managers and their teams, and we also need to prioritize additional training to empower everyone for success." ((in 8 reviews)); "Bad communication and employees" ((in 7 reviews)); "Also you only get a 30 min break if you work 8 hours if you work less you get nothing." ((in 7 reviews))

Question 7

What are the top reviewed Portillo’s locations?

Accepted Answer

Chicago, Willowbrook, New Lenox, Naperville, Oak Brook, Niles, Skokie, Oswego, Saint Charles, Scottsdale, Summit, Crystal Lake, Downers Grove, Arlington Heights, Homewood, Elmhurst, Glendale Heights, Oak Lawn, Vernon Hills, Tempe, Tampa, Maple Grove, Woodbury, Bolingbrook, Elgin, Schaumburg, Shorewood, Villa Park, Merrillville, Fishers

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