Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Post Office

      Engaged Employer

      Post Office reviews

      3.5

      43% would recommend to a friend

      (924 total reviews)
      avatar

      Neil Brocklehurst

      24% approve of CEO

      35% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.2

      Work/Life balance

      3.2

      Compensation and benefits

      3.1

      Culture & values

      3.1

      Career opportunities

      2.9

      Senior management

      Post Office has an employee rating of 3.5 out of 5 stars, based on 924 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Post Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      924 reviews
      4.0
      Aug 27, 2025

      Okay place to work, but working in Marketing and CX was better

      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice office Most people want to do their best

      Cons

      Too much bureaucracy to get anything done Due to what has happened a real focus on listening to postmasters which is fine, but also need to listen to customers

      avatar
      Post Office Response
      10mo
      Hi,​ Thank you for taking the time to leave your review. We’re so glad that you had a positive experience working here at Post Office Ltd. We wish you all the best going forward in your next position and future employment.​ Kind Regards,​ Talent Acquisition Team
      5.0
      Aug 26, 2025

      Amazing

      Shop assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really amazing team and flexibility

      Cons

      There was genuinely no cons working at Hayfield post office

      avatar
      Post Office Response
      10mo
      Hi, Thank you for taking the time to leave your review, we really appreciate your comments! We’re so glad that you’re enjoying your experience working here at the Post Office and look forward to continuing to make a positive impact together. Kind Regards, Talent Acquisition Team
      2.0
      Aug 19, 2025

      not great

      Till staff
      Recommend
      CEO approval
      Business Outlook

      Pros

      I like a busy job- and you are constantly learning new things which suits some people

      Cons

      Less than a fiver an hour for a month for "training" while waiting for my till id. When I brought up this, I was told not to mention it to other colleagues. I am always keeping track of my hours because they are rarely counted correctly. Got relocated to another post office far away. Mistakes come out of your pay. There is much to learn and it's easy to get it wrong and you will face consequences. Every other day, Horizon is down or the TCR isn't working or something else that makes everyone's job more difficult. You get abuse hurled at you by posties and customers. I made more stacking shelves for half the nonsense.

      avatar
      Post Office Response
      10mo
      Hi, Thank you for taking the time to leave your review. We are Everybody’s Business, so we really value all feedback both positive and constructive. Please do speak with your line manager if you have any other concerns. We are on a mission to make this a better place to work and we will take your feedback on board to help us continually improve things for our people Kind regards, Talent Acquisition Team
      Viewing 52 - 54 of 924 Reviews
      Related searches: Post Office jobs | Post Office salaries | Post Office benefits | Post Office interviews
      ReviewsPost Office reviews

      Glassdoor has 1,064 Post Office reviews submitted anonymously by Post Office employees. Read employee reviews and ratings on Glassdoor to decide if Post Office is right for you.