Post Office reviews

3.5

43% would recommend to a friend

(924 total reviews)
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Neil Brocklehurst

24% approve of CEO

35% positive business outlook

Post Office has an employee rating of 3.5 out of 5 stars, based on 924 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Post Office employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

924 reviews
1.0
Mar 14, 2018

Terrible Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay for HQ staff, flexible working hours

Cons

Awful management, if you face fits then your will get promoted. Senior Management wants your view but you can’t be honest as they get rid of you. No development for staff they do not like.Terrible pay and conditions for staff at local post offices.

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Post Office Response
8y
Thank you for your sharing your experience. We’ll share your feedback with the leadership team so they can look into any necessary action to be taken and we are sorry your time with us left you feeling disappointed.
1.0
Mar 24, 2016

Highly stressful and badly managed

Recommend
CEO approval
Business Outlook

Pros

Decent salary compared to banks Rapport built with customers Holiday entitlement

Cons

Where do I begin... When I started working at p.o I was given a few hours with a colleague who had handed in their notice. Obviously didn't explain everything in great detail. Lots of gaps in knowledge that needed filling in. Yet within a month I had to sell, sell and sell some more. Without any in depth knowledge on the products . Its very tough for me and my colleagues to focus on the job in hand while also trying to think about what products we can push on a customer who are mostly elderly and vulnerable. Our working conditions are poor with constant manipulation from our manager trying to change our hours and get us to do o/t that she normally forgets to pay us for. We're very understaffed and if o/t is not agreed on then it can leave less than 2 people on counter in a busy town centre office. The poor person we have on the self service machine has to force people queuing up to use the machines which are not user friendly. Since working at the post office I've gone from beeing happy and carefree to being diagnosed with depression by a gp. Anyone thinking of working for this establishment I would strongly advise to reconsider unless you have extremely thick skin.

1.0
Jan 13, 2022
Recommend
CEO approval
Business Outlook

Pros

It is a large company recognised by any employer. Some good benefits if full time employed.

Cons

They put alot of people in prison and they still are in a mess internally and not doing the right thing to support the people they put in prison. Too slow to make decisions that are very minor. Very clickie and hierarchical means they do not make the right decisions at all times.

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Post Office Response
4y
Thank you for taking the time to leave a review and sorry to hear your time with us was not a more enjoyable one. We will share your comments internally
Viewing 70 - 72 of 924 Reviews

Glassdoor has 1,064 Post Office reviews submitted anonymously by Post Office employees. Read employee reviews and ratings on Glassdoor to decide if Post Office is right for you.