Is Potbelly Sandwich Works a good company to work for?

Potbelly Sandwich Works has an overall rating of 3.5 out of 5, based on over 1,646 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 44% of employees would recommend working at Potbelly Sandwich Works to a friend and 35% have a positive outlook for the business. The best reviews about Potbelly Sandwich Works have been left by employees working as Sales Associate/Cashier , Sandwich Maker and Store Associate .

Does Potbelly Sandwich Works pay their employees well?

According to anonymously submitted Glassdoor reviews, Potbelly Sandwich Works employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Potbelly Sandwich Works. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at Potbelly Sandwich Works?

44% of Potbelly Sandwich Works employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Potbelly Sandwich Works 3.1 out of 5 for work life balance, 3.1 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Potbelly Sandwich Works?

Associate (234) , General Manager (155) , Shift Leader (116) , Certified Trainer (66) , Shift Lead (66) , Cashier (49) , Assistant Manager (48) , Sandwich Artist (45) , Crew Member (29) , Sandwich Maker (29) , District Manager (27) , Manager (22) , Sales Associate (21) , Shift Manager (21) , Team Member (15)

What are the pros of working at Potbelly Sandwich Works according to real employee reviews?

"The people are great and it was a fun atmosphere at first." ((in 112 reviews)); "Had great coworkers" ((in 65 reviews)); "Flexible hours half off meals family environment" ((in 57 reviews)); "Insurance benefits were good." ((in 44 reviews)); "As a manager you do get free food during your shift and a discount on anything above your meal allowance." ((in 36 reviews))

What are the cons of working at Potbelly Sandwich Works according to real employee reviews?

"management is bad" ((in 120 reviews)); "pay can be low and workers can be lazy" ((in 115 reviews)); "Poor upper management." ((in 53 reviews)); "• Cut hours like 3 weeks into working for them because they hired another manager that we didn't need and there wasn't enough for full time hours any more." ((in 45 reviews)); "No work life balance if you want to be promoted" ((in 19 reviews))

What are the top reviewed Potbelly Sandwich Works locations?

Chicago , New York , Washington , Houston , Dallas , Austin , Fairfax , Minneapolis , Arlington , Cincinnati , Madison , Seattle , Plano , Baltimore , Denver , Boston , Joliet , Warrenville , Lake Geneva , Livonia , Southfield , Fort Worth , Gaithersburg , Ann Arbor , Detroit , College Station , Indianapolis , Bellevue , Portland , Philadelphia

Skip to content Skip to footer

Notifications

Potbelly Sandwich Works

Potbelly Sandwich Works reviews

3.5

44% would recommend to a friend

(1,618 total reviews)

Robert D. Wright

42% approve of CEO

35% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.1

Culture & values

3.1

Work/Life balance

2.8

Compensation and benefits

2.7

Senior management

2.7

Career opportunities

Potbelly Sandwich Works has an employee rating of 3.5 out of 5 stars, based on 1,618 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Potbelly Sandwich Works employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Nov 5, 2009

Great for the right person

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good company that you can be proud of. Employees generally very committed to excellence and have an upbeat attitude. The Support Center is very different from the stores - stores typically have an awesome atmosphere. Great food.

Cons

Support Center culture can be very political. It's about who you know and who likes you. You may not advance if you aren't in the right social circle.

4.0

Aug 24, 2009

Overall, good place to play music for a short period of time

Guitar player

Recommend

CEO approval

Business Outlook

Pros

You get 50% off sandwiches on your day of work. Also, you are very independent and managers tend to leave you to do your own thing.

Cons

You feel isolated and can't chat much with fellow employees. The hours become long. We used to get 100% off sandwiches until the economy got bad (April)

1.0

Feb 1, 2009

If you don't care about a job well done, than this is the job for you.

Shift leader

Recommend

CEO approval

Business Outlook

Pros

They pay well. Really. That's pretty much it.

Cons

The regional and district managers don't seem to care about improving anything. And everything needs improvement.

Viewing 1615 - 1617 of 1,618 Reviews

Top companies for "Compensation and Benefits" near you

Starbucks

3.7★Compensation & Benefits

Raising Cane's

3.8★Compensation & Benefits

The Cheesecake Factory

3.5★Compensation & Benefits

In-N-Out Burger

4.4★Compensation & Benefits

Jobs at Potbelly Sandwich Works

Evergreen Park, Cook, IL

$15 - $16 /hr

(Employer provided)

View job

Potbelly Sandwich Works reviews FAQs

Reviews Potbelly Sandwich Works reviews

Potbelly Sandwich Works

Potbelly Sandwich Works reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great for the right person

Overall, good place to play music for a short period of time

If you don't care about a job well done, than this is the job for you.

Top companies for "Compensation and Benefits" near you

Jobs at Potbelly Sandwich Works

Potbelly Sandwich Works reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Potbelly Sandwich Works reviews FAQs

Jobs at Potbelly Sandwich Works