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Potbelly Sandwich Works

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Potbelly Sandwich Works reviews

3.5

44% would recommend to a friend

(1,618 total reviews)

Robert D. Wright

42% approve of CEO

35% positive business outlook

Potbelly Sandwich Works has an employee rating of 3.5 out of 5 stars, based on 1,618 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Potbelly Sandwich Works employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Jul 14, 2016
Recommend
CEO approval
Business Outlook

Pros

Cheap insurances if you're eligible. That's about it.

Cons

As a general manager too much is expected out of you. Required to work a 50 hour work week, but with all the emails, phone calls, and texts you have to respond to off the clock and the meetings that are always longer than planned you end up working over 60 hours. Most general managers drive 45 min or more to work I know I did. Inventory weeks are not part of your salary so those weeks you work 6 days. That's every other week. All employees run you over because discipline is virtually not allowed. HR gets involved with everything. Couldn't even let an associate go for bringing alcohol in the building even though it is against policy. Upper management shows no support. Vacation time is great but you're responsible for covering your shop manager wise. Most shops do not have enough coverage so good luck. Shift leads can perform any thing a GM can on computers which is scary. Company has major theft issues. Bonuses are given but everything from turnover to flow through effects your bonus. All they care about is numbers and winning contests.....not making their employees happy.

3.0
Jun 27, 2016

Great Job until you get to salary

Recommend
CEO approval
Business Outlook

Pros

There's a lot of opportunity to move up here and there are so many classes and training materials that the best part of working here is learning so much!

Cons

Once you move up to salary positions, the pay just isnt worth the work. Theres a minimum of 50hrs in operation, which is fine, but then theres no real worry if you go over that too much. They will ask about what you're doing to manager hourly OT, but will disregard the fact that you worked 60-70 hours that week. When I did the math, when I work that much, I make 13 dollars an hour to run an entire shop. Not worth it.

5.0
Jul 5, 2015

Team member

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere. Great management. Excellent opportunities for advancement. (Twenty word minimum and I have nothing else to say. I just want to create an account)

Cons

No downsides that I recall. (Twenty word minimum and all I really want to do is create an account on this website)

Viewing 22 - 24 of 1,618 Reviews

Glassdoor has 1,646 Potbelly Sandwich Works reviews submitted anonymously by Potbelly Sandwich Works employees. Read employee reviews and ratings on Glassdoor to decide if Potbelly Sandwich Works is right for you.