Powerback reviews

3.8

81% would recommend to a friend

(24 total reviews)

Carl Shrom

82% approve of CEO

80% positive business outlook

Reviews by job title

24 reviews

Reviews about "Diversity & Inclusion"

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5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Engaged, Inclusive, Growth-oriented, customer focused, supportive

Cons

I don't have anything bad to say

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Powerback Response
1mo
Hello, We appreciate you taking the time to share your Powerback experience on Glassdoor! It's wonderful to hear that you feel fully supported in your new role. Welcome to Powerback! While we're thrilled to hear you are satisfied in your role and you have no specific cons to note, please know that we're here to help if you have any additional feedback to share. Ian Oppel, our COO, and Dr. Cass, Powerback's Clinical Consultant, offer space for staff at every level of care to share their candid thoughts, ideas, and concerns every Monday and Thursday. These national office hours, while optional to attend, are a great way to share your feedback directly with our leadership team. Many of our best ideas and suggestions to improve Powerback come directly from feedback from team members just like you. If you'd like to participate, you'll find additional details on your Powerback Gmail calendar. Again, thank you for your candid review- your insights have helped highlight what's important for you as a new team member, and that feedback is invaluable! We sincerely appreciate your continued commitment to improving the lives you touch as an SLP. With your efforts, we know that patients have peace of mind on their journey to recovery. Thank you for all you do! Have a great day! --Aimee, Marketing Specialist
1.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

There are no pros only burnout & harassment

Cons

Pay per visit means doing work for free Low rates Denied use of PTO

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Powerback Response
5mo
Hello, We're committed to creating a work environment that allows every Powerback team member to thrive at all levels of care. We'd like to investigate further on what you've shared here with us. At Powerback, our HR team is committed to exemplifying our core values and promises while providing an approachable and service-oriented environment. We appreciate you sharing these difficult details of your experience and are deeply sorry to hear that you felt unsupported during your time at Powerback. Please contact our HR Solutions Center at (800) 295-4400, and ask to speak to the HR Director so that we can further connect with you regarding this situation. Thank you, --Aimee, Marketing Specialist
2.0
Oct 26, 2024

Low pay

Recommend
CEO approval
Business Outlook

Pros

They have an online platform called Bonously where DORs, regionals and coworkers can give you points for good things done at work and you can cash out your points for a gift card etc. If you have a good DOR and a good work environment you can justify to yourself and overlook for a little why you are still working for a company who underpays you.

Cons

Group and concurrent are pushed on employees to benefit the companies finances not the patients . WiFi constant WiFi issues , equipments are old . It is difficult to get a raise .The only way to get a decent raise is to get new job . Losing contracts in buildings and being replaced by other companies seems like often.

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Powerback Response
1y
Hello, Thank you for sharing your Powerback experience with our team. We're sorry you've left Powerback and wish you the best in your continued career. At Powerback, we conduct an annual market analysis on our field-based positions to ensure our rates are competitive with pay rates of similar positions in the same markets. That analysis is critical to help us approve and determine appropriate increases in a selected area. We're sorry to hear that you felt little support in numerous areas in your role here at Powerback. To further distinguish where we can improve overall and what you specifically believe we can do to better support you and those in similar roles like yours, I strongly suggest that you participate in our exit interview process. This process will allow you to further share detailed feedback from your POV and gives our team an opportunity to connect with you directly. If you're interested in participating in this voluntary process, communications will be sent to your personal email, which was on file during your time at Powerback. We sincerely appreciate your commitment to improving the lives you touched as a PT here at Powerback. Again, we wish you the best in your continued career and hope you have a great day! --Aimee, Marketing Specialist
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