Powerback reviews

3.8

82% would recommend to a friend

(1,236 total reviews)

Carl Shrom

83% approve of CEO

80% positive business outlook

Powerback has an employee rating of 3.8 out of 5 stars, based on 1,236 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Powerback employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

1K reviews
1.0
Mar 26, 2025

HOSTILE

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are a couple decent coworkers

Cons

Underpaid; No raises after many years; Unrealistic expectations; Completely incompetent administrators who clearly have 0 training and understanding of what their employees do yet belittle, harass, undermine, and threaten them.

avatar
Powerback Response
1y
Hello, Thank you for taking the time to share your review. We want to assure you that we strive to foster a positive workplace culture and take your concerns about your experience very seriously. Please feel free to contact our HR Solutions Center at (800) 295-4400 with specific information so we can investigate the matter further. At Powerback, we are committed to our core values, which include respect for our employees. We believe that all feedback is valuable and can serve as an opportunity for continuous improvement. Thank you again. Megan, Marketing Specialist
3.0
Mar 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, ability to flex days

Cons

3 weeks PTO, low census resulting in low caseloads, 30 hr./week is fulltime

avatar
Powerback Response
1y
Hello. Thank you for sharing your review with us. We’re happy to hear that you enjoyed the benefits of a flexible schedule and that you would recommend Powerback as an employer. Best wishes. Megan, Marketing Specialist
3.0
Mar 17, 2025

Okay

Recommend
CEO approval
Business Outlook

Pros

Quick hiring process, Fair rate.

Cons

Not a lot of support on the ground. Expected to train from videos only. Feels distant. Software systems very very slow

avatar
Powerback Response
1y
Hello, Thank you for sharing your review with us. We appreciate your feedback and would love to hear more about your experience. Our COO holds open office hours every week, providing a chance for you to express any concerns, ask questions, or offer suggestions. We encourage you to take advantage of this opportunity. You can find the open invitation in your Powerback Gmail calendar, which includes a link for the virtual meeting and a phone number if you prefer to call in. Thank you again for playing a vital role in Powerback’s continuous improvement and success. Megan, Marketing Specialist
Viewing 424 - 426 of 1,236 Reviews

Glassdoor has 1,252 Powerback reviews submitted anonymously by Powerback employees. Read employee reviews and ratings on Glassdoor to decide if Powerback is right for you.