Powerback reviews

3.8

81% would recommend to a friend

(1,235 total reviews)

Carl Shrom

83% approve of CEO

80% positive business outlook

Powerback has an employee rating of 3.8 out of 5 stars, based on 1,235 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Powerback employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

1K reviews
2.0
Jul 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Very hard to get fired. It’s a job. It pays the bills.

Cons

Company values productivity over care for patients. Management goes on vacation all the time but you NEVER get time off. You will never get a raise

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Powerback Response
2y
Hello, Thank you for your honest feedback. We're sorry to hear that Powerback did not turn out to be the best fit for you, and we're rooting for your continued success in your career. Our team is appreciative to receive your honest thoughts, as this will only help us to further improve our processes! I'd like to add a bit of context regarding our productivity rates, in order to shine a light on information that you may not have known. At Powerback, our productivity rates are reviewed annually and adjusted as needed depending on industry-wide statistics. Powerback takes pride in our commitment to clinical quality and clinical excellence as well as the Triple AIM philosophy. Our benchmark productivity standards are in line with other national providers. It is our intention to work with our teams to allow time off from work as needed as we respect the need for a quality work-life balance. However, we must do this while also ensuring that there is proper staffing to meet all of the patient care needs. We're sorry to hear that you felt unsupported in your role as we continuously strive to create a culture of collaboration, celebration, and mutual care for our patients and our employees alike. We appreciate you taking the time to voice your concerns with us, as your valuable insights will only allow our teams to strengthen our goal of improving every life we touch. If you have any further suggestions to help our organization improve, I would strongly encourage you to participate in our exit interview process. Every submission received is reviewed by a live representative and allows us a chance to connect with you personally regarding your concerns. Thank you again for your review. We sincerely hope you have a great day! --Aimee, Marketing Specialist
3.0
Feb 18, 2023

Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good clinical resources Multi-state opportunities for therapist

Cons

They do not do enough to appreciate their therapist and clinical staff. They do not to enough to retain the talent they have like they have very few career progression opportunities, site level managers are extremely overworked and spread thin with no recognition and reward for taking on additional responsibilities.

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Powerback Response
2y
Hello, Thank you for sharing your candid feedback! We're delighted to hear that you've taken part in utilizing our clinical resource library! At Powerback, celebration, and active engagement are important pillars of our culture, and we're sorry to hear that you do not feel that these traits were centered in your experience. I would strongly encourage you to participate in our exit interview process to share your feedback as this can only help us improve. Again, thank you for your honest review. We wish you the best in your career! --Aimee, Marketing Specialist
2.0
Dec 31, 2022
Recommend
CEO approval
Business Outlook

Pros

Limited rehab choices available in area

Cons

Poor HR; full time status, but does not allow use of full time benefits; multiple complaints on inappropriate treatment and billing with no resolution, benefits not covered in all areas of country; push group or concurrent treatment even if inappropriate, poor success outcomes for rehab patients as constant change in therapist, no continuity for follow through😢

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Powerback Response
2y
Hello, Thank you for taking the time to share your experience with us. We value all of our staff and are constantly striving to create the best possible working environment for everyone. We're sorry to hear that your experience with Powerback has been less than stellar. At Powerback, our HR team is committed to exemplifying our core values and promises while providing an approachable and service-oriented environment. We appreciate you sharing these details of your experience and are deeply sorry to hear that you did not receive the support you deserve. We'd like to make this right. Please contact our HR Solutions Center at (800) 295-4400, and ask to speak to the HR Director so that we can further connect with you regarding this situation as we take these concerns very seriously. You can also opt to submit these concerns anonymously via Rehab Central by visiting the Regulatory page >> Compliance and Ethics Webpage (Under "Helpful Links") >> When in Doubt, Reach Out! Again, thank you for your review. Your valuable insights will allow our teams to strengthen our goal to improve every life we touch. We sincerely hope you have a great day. --Aimee, Marketing Specialist
Viewing 253 - 255 of 1,235 Reviews

Glassdoor has 1,251 Powerback reviews submitted anonymously by Powerback employees. Read employee reviews and ratings on Glassdoor to decide if Powerback is right for you.