Does Premera Blue Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, Premera Blue Cross employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Premera Blue Cross. This rating has been stable over the past 12 months.

How satisfied are employees working at Premera Blue Cross?

38% of Premera Blue Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Premera Blue Cross 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Premera Blue Cross?

Customer Service Representative (66) , Manager (25) , Customer Service Representative (CSR) (22) , Project Manager (16) , IT Manager (12) , Claims Processor (10) , Operations (10) , Team Leader (10) , Administrative Assistant (9) , Business Analyst (9) , Software Engineer (9) , Senior Customer Service Representative (8) , Systems Engineer (8) , Senior Manager (7) , Senior Software Engineer (7)

What are the pros of working at Premera Blue Cross according to real employee reviews?

"Good Benefits and flexibility with schedule" ((in 166 reviews)); "Great people to work with and work" ((in 94 reviews)); "Work/life balance is good for the most part and late hours aren't really expected." ((in 87 reviews)); "Close proximity and good pay" ((in 54 reviews)); "Flexible work from home schedule." ((in 37 reviews))

What are the cons of working at Premera Blue Cross according to real employee reviews?

"Poor Management and too stressfule" ((in 75 reviews)); "It has to do with poor leadership." ((in 41 reviews)); "This is the 3rd year in a row that Premera has done major layoffs." ((in 35 reviews)); "Good managers are far and few between, which can make the experience terrible." ((in 34 reviews)); "Bad manager and upper management." ((in 32 reviews))

What are employees saying about Premera Blue Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Premera Blue Cross layoffs and their outlook for job security at Premera Blue Cross in 2026.

What are the top reviewed Premera Blue Cross locations?

Mountlake Terrace , Seattle , Spokane , Lynnwood , Everett , Bothell , Washington , Houston , Bellevue , Edmonds , Spokane Valley , Kirkland , Marysville , Mountlake Ter , Spokane Valley , Boise , Post Falls , Mesa , Phoenix , Charlotte , Austin , Corpus Christi , Dallas , Texas City , Wichita Falls , Columbus , Castro Valley , San Francisco , Aurora , Bellingham

Premera Blue Cross reviews

3.0

38% would recommend to a friend

(1,007 total reviews)

Jeff Roe

42% approve of CEO

31% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Premera Blue Cross has an employee rating of 3.0 out of 5 stars, based on 1,007 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Premera Blue Cross employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews

2.0

Feb 4, 2016

Company in transition, stay away from HR

Human resources

Recommend

CEO approval

Business Outlook

Pros

Great company, but if you're looking for HR opportunities, it's NOT the place to be. Good size to navigate in and company has (or used to) have a real sense of community. Also great at supporting a culture of health and wellness. Pay is OK, but can definitely earn more and get better benefits/PTO in other places.

Cons

Can't speak about what it's like to work in other areas, but the HR department is one of the worse I've seen (and I've been in many HR depts). Poor leadership who can't set strategy or direction and it shows in so much "starts and stops" with the work. Sad that we've lost so much great talent and bringing on folks who are only "yes" people to the leader.

1.0

Aug 31, 2025

Where is the Board of Directors???

Information technology

Recommend

CEO approval

Business Outlook

Pros

Free Parking, That is it.

Cons

Constant reorgs. Layoffs that leave everyone wondering when they will be next. Management that appears to be blissfully unaware of how they are perceived by the people that actually do the work.

3.0

Apr 2, 2021

Good company

Scrum master iii

Recommend

CEO approval

Business Outlook

Pros

Lots of amazing people, great Agile support, fantastic work life balance, invests in continuous learning, work from home support was good, and competitive pay at least in my position (pension is nice to have, yearly bonus, training and education budgets, health benefits)

Cons

Outdated benefits that are not competitive with other companies in the area (PTO and sick pay are one bucket, no fertility benefits, no fully paid maternity/paternity leave, 8 paid holidays) even though they have promotion tracks no one in my position has ever been promoted -instead they hire externally, layoffs were not strategic and we lost a ton of knowledge with no handoff, tons of reorgs, new leadership doesn’t seem to have a good vision, lack of diversity and transparency

Viewing 49 - 51 of 1,007 Reviews

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Jobs at Premera Blue Cross

Administrative Assistant IV

Mountlake Terrace, WA

Payment Processing Analyst

Mountlake Terrace, WA

Mountlake Terrace, WA

Finance System Analyst IV

Mountlake Terrace, WA

Employee Relations Partner

Mountlake Terrace, WA