Does Premera Blue Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, Premera Blue Cross employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Premera Blue Cross. This rating has been stable over the past 12 months.

How satisfied are employees working at Premera Blue Cross?

37% of Premera Blue Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Premera Blue Cross 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Premera Blue Cross?

Customer Service Representative (66) , Manager (25) , Customer Service Representative (CSR) (22) , Project Manager (16) , IT Manager (12) , Claims Processor (10) , Operations (10) , Team Leader (10) , Administrative Assistant (9) , Business Analyst (9) , Software Engineer (9) , Senior Customer Service Representative (8) , Systems Engineer (8) , Senior Manager (7) , Senior Software Engineer (7)

What are the pros of working at Premera Blue Cross according to real employee reviews?

"Good Benefits and flexibility with schedule" ((in 163 reviews)); "Great people to work with and work" ((in 100 reviews)); "Work/life balance is good for the most part and late hours aren't really expected." ((in 93 reviews)); "good pay, and can't say much else" ((in 54 reviews)); "Flexible work from home schedule." ((in 40 reviews))

What are the cons of working at Premera Blue Cross according to real employee reviews?

"Poor Management and too stressfule" ((in 73 reviews)); "It has to do with poor leadership." ((in 41 reviews)); "This is the 3rd year in a row that Premera has done major layoffs." ((in 34 reviews)); "Good managers are far and few between, which can make the experience terrible." ((in 33 reviews)); "Bad manager and upper management." ((in 31 reviews))

What are employees saying about Premera Blue Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Premera Blue Cross layoffs and their outlook for job security at Premera Blue Cross in 2026.

What are the top reviewed Premera Blue Cross locations?

Mountlake Terrace , Seattle , Spokane , Lynnwood , Everett , Bothell , Washington , Houston , Bellevue , Edmonds , Spokane Valley , Kirkland , Marysville , Mountlake Ter , Spokane Valley , Boise , Post Falls , Mesa , Phoenix , Charlotte , Austin , Corpus Christi , Dallas , Texas City , Wichita Falls , Columbus , Castro Valley , San Francisco , Aurora , Bellingham

Premera Blue Cross reviews

3.0

37% would recommend to a friend

(217 total reviews)

Jeff Roe

42% approve of CEO

31% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Compensation and benefits

3.0

Work/Life balance

2.7

Career opportunities

2.6

Culture & values

2.5

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

217 reviews

Reviews about "Culture"

Return to all reviews

5.0

Apr 10, 2017

Technical Support Specialist

Technical

Recommend

CEO approval

Business Outlook

Pros

Premera is an excellent company to work for! I have been here over 10 years, Premera goes out of it's way to do the right thing for their members. I have stayed so long because of the integrity of the company. They take care of their members and also take care of the employees!! The benefits are awesome, and the atmosphere and culture of the company make working here very pleasant!

Cons

Some of the lower level managers can be a little micro-managing, and don't do the best job of leading.

Premera Blue Cross Response

9y

Your thoughtful feedback is appreciated. As is your tenured commitment to the hard work you do each day. Thank you!

2.0

Mar 31, 2017

A Low-Impact Place to Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Solid benefits: 401k (with company match), medical/dental, PTO - 10 days in first year with increased accrual for additional years of service and/or promotion. Flexible schedule: many positions within my department (operations) provided the ability to establish own work schedule outside of "core" business hours of 9-2:30. There are also opportunities for telecommuting. Casual work environment: dress code is relaxed for a large health insurer (allows for jeans), headphones allowed.

Cons

Excessive middle management, bureaucracy and reliance on policies and procedures. Employees were treated as "cogs in a machine" in general with little room allowed for independent thought or creativity. A majority of work tasks were volume-based and often felt redundant or unnecessary. Poor communication from the VP level on down led to abrupt lay-offs with no forewarning that was being considered.

Premera Blue Cross Response

9y

Thank you for your thoughtful feedback. It is unfortunate to hear that you felt the communication and opportunity to be creative was lacking. Based on your role within the organization, some roles can be more production based than others. We want to work with individuals to ensure the appropriate fit for their needs, skills, and growth for their role. We are happy to hear you found our benefits to be solid and would like you to know that starting in 2016, from day 1, employees begin accruing PTO at a rate of 20 days per year, plus a floating holiday, and additional days for years of service!

3.0

Mar 7, 2017

Software Test Engineer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good location; fairly relaxed environment

Cons

Management culture changing toward less positive

Premera Blue Cross Response

9y

Premera employees are our most valuable asset. It is through their knowledge, feedback, and drive that we are developing and implementing some amazing technology! With a "startup" mentality we encourage open communication, feedback, and engagement to move quickly and deliver on the needs of our fellow employees and Premera's customers. We appreciate your feedback and wish you the best.

Viewing 166 - 168 of 217 Reviews

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