Does Premera Blue Cross pay their employees well?

According to anonymously submitted Glassdoor reviews, Premera Blue Cross employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Premera Blue Cross. This rating has been stable over the past 12 months.

How satisfied are employees working at Premera Blue Cross?

38% of Premera Blue Cross employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Premera Blue Cross 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Premera Blue Cross?

Customer Service Representative (66) , Manager (25) , Customer Service Representative (CSR) (22) , Project Manager (16) , IT Manager (12) , Claims Processor (10) , Operations (10) , Team Leader (10) , Administrative Assistant (9) , Business Analyst (9) , Software Engineer (9) , Senior Customer Service Representative (8) , Systems Engineer (8) , Senior Manager (7) , Senior Software Engineer (7)

What are the pros of working at Premera Blue Cross according to real employee reviews?

"Good Benefits and flexibility with schedule" ((in 152 reviews)); "Great people to work with and work" ((in 101 reviews)); "Work/life balance is good for the most part and late hours aren't really expected." ((in 83 reviews)); "Close proximity and good pay" ((in 56 reviews)); "Flexible work from home schedule." ((in 41 reviews))

What are the cons of working at Premera Blue Cross according to real employee reviews?

"Poor Management and too stressfule" ((in 72 reviews)); "Senior leadership struggles to identify the risks and opportunities ahead." ((in 41 reviews)); "major layoffs and restructuring right now" ((in 40 reviews)); "Good managers are far and few between, which can make the experience terrible." ((in 37 reviews)); "Bad manager and upper management." ((in 31 reviews))

What are employees saying about Premera Blue Cross layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Premera Blue Cross layoffs and their outlook for job security at Premera Blue Cross in 2026.

What are the top reviewed Premera Blue Cross locations?

Mountlake Terrace , Seattle , Spokane , Lynnwood , Everett , Bothell , Washington , Houston , Bellevue , Edmonds , Spokane Valley , Kirkland , Marysville , Mountlake Ter , Spokane Valley , Boise , Post Falls , Mesa , Phoenix , Charlotte , Austin , Corpus Christi , Dallas , Texas City , Wichita Falls , Columbus , Castro Valley , San Francisco , Aurora , Bellingham

Premera Blue Cross reviews

3.0

38% would recommend to a friend

(245 total reviews)

Jeff Roe

42% approve of CEO

31% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

245 reviews

Reviews about "Compensation"

Return to all reviews

2.0

Sep 27, 2016

Reactionary Environment

Information technology

Recommend

CEO approval

Business Outlook

Pros

Northside location (if you live north), decent pay and benefits, good people, good work/life balance

Cons

From the constant layoffs and reorganizations to the silo based project mentality, it's a reactionary organization. While the message is focused on changing the company to be more customer focused, all actions seem to be the result of cost cutting. Politics run rampant as senior management and insiders try to protect their areas from cuts.

Premera Blue Cross Response

9y

Thank you for taking the time to provide us with feedback. We agree that change can be very difficult, and we are working to better our communication and the sharing of information. Our goal is to empower our employees and foster proactive thinking. We all play a role in this pursuit, and we're confident we can achieve anything if we work together.

3.0

Sep 4, 2016

Prospective Review Nurse

Prospective review nurse

Recommend

CEO approval

Business Outlook

Pros

Telecommuter, which means you work from home. Great benefits! Great retirement! Great pension! Great team-work with others in our team. I had a great relationship with work-mates, we helped each other, worked great as a team.

Cons

Much turn-over, expectations change frequently, leadership expectations are not consistent as the knowledge base for each leader is so different; therefore evaluations are not consistent across the board which effects bonuses, raises etc. Overall not fair.

Premera Blue Cross Response

9y

Thank you for taking the time to provide us with feedback. Change can be very difficult and we are working to continue communication and the sharing of information. Collaboration and honest communication will continue to break down previous silos is a big part of moving together as a team! As employees, we each own a piece of that collaboration. It's our great people that will help move the company forward and into a successful future!

3.0

Aug 16, 2016

CSR- Customer Service Rep - Nationals

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Medical benefits offered are pretty stellar (the cobblers children do /NOT/ go unshod here). Salary is decent and live-able for an entry-level position. Training is extensive and has lots of personal touches. Facilities are well maintained and comfortable. Company hosts frequent employee wellness and appreciation events on and off campus. Robust community outreach programs including work-sponsored volunteering opportunities.

Cons

Like many call-center jobs be prepared to have every second of your day analyzed and micro-managed. Standards are /very/ high for performance quality, you will not be able to keep your job if you do not perform at 90%+ efficiency/accuracy at all times. Constant performance evaluations and metrics tracking can create anxiety about job security. Management is inconsistent about help and coaching; if you struggle you may not get the help you need to succeed.

Premera Blue Cross Response

9y

We are proud to offer stellar benefits to all of our customers, including our prized employees. Our Customer Service Representatives play a critical role in Premera's mission of improving customer's lives. Performance metrics are regularly evaluated to ensure we provide the best service and value to our customers. Thank you for your feedback.

Viewing 193 - 195 of 245 Reviews

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Jobs at Premera Blue Cross

Administrative Assistant IV

Mountlake Terrace, WA

Payment Processing Analyst

Mountlake Terrace, WA

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Finance System Analyst IV

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Employee Relations Partner

Mountlake Terrace, WA