Premise Health reviews

4.4

86% would recommend to a friend

(968 total reviews)
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Stuart Clark

94% approve of CEO

87% positive business outlook

Premise Health has an employee rating of 4.4 out of 5 stars, based on 968 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Premise Health employee rating is 28% above average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

968 reviews
4.0
Jul 29, 2025

Cool company

Recommend
CEO approval
Business Outlook

Pros

Not hard of a job

Cons

No room for growth or promotion

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Premise Health Response
11mo
Thanks for sharing your feedback! We're lucky to have you on our team!
2.0
Jul 22, 2025
Recommend
CEO approval
Business Outlook

Pros

The role itself is fairly straightforward if you have strong customer service experience. The systems are user-friendly once you get the hang of them. Small team means you do get to know your coworkers quickly.

Cons

There’s no structured training program or trainer. You’re expected to pick things up on the fly — including handling unique or sensitive situations without much prep. Very high call volume. Even during the slower season, I took over 30 calls in a 5-hour shift with only 25 seconds between calls. During peak enrollment, the volume is expected to triple. You're asked not to place callers on hold — instead, you’re expected to use mute while multitasking behind the scenes, which felt both unprofessional and stressful. The bilingual skillset isn’t fairly compensated — I started at $15.25/hour despite being multilingual and bringing years of experience. PTO is accrual-based and locked for the first 90 days, which doesn’t align well with the emotional and mental load of the role. The amount of work and responsibility expected from such a small team (only 5 reps and 1 manager) is disproportionate to the compensation.

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Premise Health Response
11mo
Thank you for taking the time to give your feedback. It is important to us that we gather this information to help further enhance the team member experience.
5.0
Jul 21, 2025

Salary

Recommend
CEO approval
Business Outlook

Pros

Great team culture and collaboration

Cons

None I can think of at this time

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Premise Health Response
11mo
This is great to hear! We always appreciate when our team members have enjoyed their experience with Premise. Thank you and we wish you the best of luck!
Viewing 220 - 222 of 968 Reviews

Glassdoor has 1,017 Premise Health reviews submitted anonymously by Premise Health employees. Read employee reviews and ratings on Glassdoor to decide if Premise Health is right for you.