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Premium Retail Services

Part of Acosta Group

Engaged Employer

Premium Retail Services reviews

3.0

43% would recommend to a friend

(1,964 total reviews)
avatar

Brian Wynne

40% approve of CEO

35% positive business outlook

Premium Retail Services has an employee rating of 3.0 out of 5 stars, based on 1,964 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Premium Retail Services employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Reviews by job title

2K reviews
3.0
May 23, 2019

Ok company

Recommend
CEO approval
Business Outlook

Pros

Flexible schedule. Not micro managed in person.

Cons

Below minimum wage no admin time or pay for reading emails no pay for your data use no pay for storing all their packages sent. Boss breaks policies for sick time used

1.0
May 8, 2019
Recommend
CEO approval
Business Outlook

Pros

Somewhat flexible schedule so you can work around other appointments.

Cons

Work assignment times are pre-set and often insufficient to complete jobs in certain stores, and you will work longer than set time to complete the job without knowing in advance if you will get paid for the the work completed. In general promises are not always kept by management, and if you complain they will blame you.

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Premium Retail Services Response
7y
Thank you for the feedback. Estimated times for the service orders hours take many factors into consideration. Premium has a process in place to ensure employees are paid for all compensable time and all employees are encouraged to follow this process within our system. If you'd like to discuss this further, please email reviews@premiumretail.com so we can share specifics.
3.0
Mar 20, 2019

no life work balance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I enjoyed the people that worked for me

Cons

tons of hours for part time reps - poor hourly wage to employees

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Premium Retail Services Response
7y
Thank you for your feedback. We welcome your suggestions on how we can improve and always strive to do better. We’re glad you enjoyed your team members and appreciate your dedication to Premium for 5+ years. We routinely evaluate market standards in regard to competitive wages. After researching wages within the industry, we believe we offer competitive compensation. Family is one of Premium’s core values and we strive to provide work-life balance by offering a generous paid time off program. Again, thank you for your review. We’re sad to see you go, but wish you the best of luck!
Viewing 313 - 315 of 1,964 Reviews

Glassdoor has 2,079 Premium Retail Services reviews submitted anonymously by Premium Retail Services employees. Read employee reviews and ratings on Glassdoor to decide if Premium Retail Services is right for you.