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Premium Retail Services

Part of Acosta Group

Engaged Employer

Premium Retail Services reviews

3.0

43% would recommend to a friend

(1,963 total reviews)
avatar

Brian Wynne

40% approve of CEO

36% positive business outlook

Premium Retail Services has an employee rating of 3.0 out of 5 stars, based on 1,963 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Premium Retail Services employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Reviews by job title

2K reviews
3.0
May 22, 2015
Recommend
CEO approval
Business Outlook

Pros

The job itself was enjoyable. They provided great training as well. The products that you get to promote, sell, and train are great.

Cons

They need to work on communication with employees and Management. They need to live up to what they promise they will do for you. I was disappointed.

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Premium Retail Services Response
11y
Thank you for your feedback. Communication is always an item we strive to improve upon, as any company should.
1.0
Jan 18, 2024
Recommend
CEO approval
Business Outlook

Pros

intro district manager, pay is decent and they pay gas reimbursement. $0.67 per mile from your house to whatever store you go too,

Cons

No job stability. i was let go after 3 months with minimal training. No team comradery at all. its like high school. people just speak behind your back without addressing you in person. The job hosted a call that just said we are restructuring are we are closing several stores. they let go myself and another 60 managers in a random call at 8:15am. Noone was told about the call until 9-10pm the previous day. I had receive not 1 write up for anything but was told that i don't have a job effective immediately. They want employees to give 2 weeks notice but they give managers no heads up whats so ever. especially when they hired me full time not seasonal. They gave no reason.

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Premium Retail Services Response
2y
Thanks for sharing your perspective with us! The expectation is that Wireless team members are provided schedules 10 days in advance of the week that is being scheduled. Also, we encourage a respectful workplace for all of our employees. We'd encourage you to reach out to review@premiumretail.com so that we can address them. We're sorry to hear you didn't feel supported during your time at Premium.
1.0
Oct 19, 2023
Recommend
CEO approval
Business Outlook

Pros

Cut down on shopping trips since you live at Walmart.

Cons

Leadership is inconsistent. I’ve had 3 Dms in 6 months and 2 Rms. Very little direction or support, then if you don’t meet a performance goal they post your job on job sites to begin looking for your replacement instead of holding you accountable and inspiring you to do better. Because of constant leadership changes the message constantly changes as well. Most leadership just bark expectations at you with our showing you how to get there. I believe some areas of the country probably run well but most of Texas does not. Pretty easy job but no job security and don’t expect to get a commission check. You’re penalized so heavily for staffing most people in my area make very little compensation outside salary. Once they posted my job I’ve lost faith in my future with Premium, even being the top Territory manager in my District. I’d pass on this job if it was me doing it over.

Viewing 91 - 93 of 1,963 Reviews

Glassdoor has 2,078 Premium Retail Services reviews submitted anonymously by Premium Retail Services employees. Read employee reviews and ratings on Glassdoor to decide if Premium Retail Services is right for you.