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      Premium Retail Services

      Part of Acosta Group

      Engaged Employer

      Premium Retail Services reviews

      3.0

      43% would recommend to a friend

      (1,963 total reviews)
      avatar

      Brian Wynne

      40% approve of CEO

      36% positive business outlook

      Ratings by demographic groups

      Premium Retail Services has an employee rating of 3.0 out of 5 stars, based on 1,963 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Premium Retail Services employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

      Reviews by job title

      2K reviews
      1.0
      Nov 2, 2018

      NC/VA Arrogant Territory Manager

      Merchandising specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Jobs are close enough to home. Multiple locations at times. Walmart Management.

      Cons

      Territory Manager's "arrogant demeaning attitude towards Premiums merchandisers in NC/VA "

      1.0
      Oct 11, 2018

      As the saying goes, it ain't what you know but "who you know"

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Worked on one of the biggest programs in the company for 2 years as an Account Manager-RM. The first year, I was working alone by myself and getting rave reviews for the work I was doing for the client. The client decided to expand the program and needed additional leadership to help expand the brand even further. They approached me with a Manager role which I turned down several times because I had no problem with the role I was doing. After basically being forced into a Manager role, I took on about 9 direct reports. My team ended up always finishing at the top of sales goals over most teams in the program. I was terminated for complimenting an employee photo in a private group chat that didn't even work for Premium. It wasn't vulgar nor against company policy to do, or was it unlawful. Two months later the program crashes and just about everyone loses their job because the client decided to go with another 3PL. When you work hard and the only thank you received is a termination for basically nothing... I can sleep well knowing you lost the client. I have learned a valuable lesson about loyalty and this company has none. I own my mistake but getting hurt in the pocket for millions hopefully they own theirs.

      Cons

      Too much loyalty to people who don't do any work

      2.0
      Sep 16, 2018

      Walmart Preferred Service Provider

      Service provider
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work alone, easy tasks, for the most part make your own schedule, nice people.

      Cons

      Zero integrity. The regional manager sent an email asking if anyone could take some extra work and travel to other stores (this seems to happen ALOT.) I told the regional that I'd do so IF I was going to be paid full wage for my travel time and if I was paid mileage. He agreed. Turns out that they are not paying my mileage 100%. When asked why not I was informed that the policy did not allow for that. If it weren't for the bad integrity, it wouldn't be too bad of a company. Just know that it is still retail and all that goes with that. All the bad ratings I'm giving stem from the poor integrity and not following through on what was promised.

      Viewing 103 - 105 of 1,963 Reviews
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      ReviewsPremium Retail Services reviews

      Glassdoor has 2,078 Premium Retail Services reviews submitted anonymously by Premium Retail Services employees. Read employee reviews and ratings on Glassdoor to decide if Premium Retail Services is right for you.