Is Premium Retail Services a good company to work for?

Premium Retail Services has an overall rating of 3.0 out of 5, based on over 2,078 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 43% of employees would recommend working at Premium Retail Services to a friend and 36% have a positive outlook for the business. The best reviews about Premium Retail Services have been left by employees working as Trainer/Sales Representative , Samsung Product Specialist and Zone Leader .

Does Premium Retail Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Premium Retail Services employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Premium Retail Services. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Premium Retail Services?

43% of Premium Retail Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Premium Retail Services 3.2 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Premium Retail Services?

Retail Merchandiser (209) , Merchandiser (132) , Sales Representative (84) , Sales Manager (63) , Chromebook Sales Specialist (47) , Brand Ambassador (43) , Sales Associate (41) , Field Representative (26) , Field Sales Manager (25) , Territory Manager (25) , Zone Leader (25) , Territory Sales Manager (22) , Retail Sales Associate (20) , Client Account Manager (18) , District Manager (18)

What are the pros of working at Premium Retail Services according to real employee reviews?

"Fair and good pay" ((in 158 reviews)); "Flexible and able to make own schedule" ((in 90 reviews)); "Flexible hours set your own schedule with the start and end dates given for each project." ((in 87 reviews)); "They had a Flexible schedule and Decent pay" ((in 77 reviews)); "Great people to work with!" ((in 35 reviews))

What are the cons of working at Premium Retail Services according to real employee reviews?

"Growth was hampered by poor management" ((in 105 reviews)); "Never had a problem with this company when worked with them first time with different manager who always communicated well with her employees." ((in 78 reviews)); "No benefits without full time job" ((in 54 reviews)); "No training when it came to doing the Grocery store jobs." ((in 50 reviews)); "Bad communication between higher ups and base employees" ((in 29 reviews))

What are employees saying about Premium Retail Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Premium Retail Services layoffs and their outlook for job security at Premium Retail Services in 2026.

What are the top reviewed Premium Retail Services locations?

Chesterfield , Saint Louis , Dallas , Houston , Chicago , New York , Los Angeles , Phoenix , Austin , San Antonio , Bentonville , Miami , Atlanta , Detroit , Albuquerque , Nashville , San Diego , San Francisco , Tampa , Las Vegas , Seattle , Orlando , Kansas City , Colorado Springs , Louisville , Charlotte , Raleigh , Memphis , Denver , Philadelphia

Premium Retail Services reviews

3.0

43% would recommend to a friend

(1,963 total reviews)

Brian Wynne

40% approve of CEO

36% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Premium Retail Services has an employee rating of 3.0 out of 5 stars, based on 1,963 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Premium Retail Services employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Reviews by job title

2K reviews

1.0

Apr 16, 2025

Very bad office culture.

Client account manager

Recommend

CEO approval

Business Outlook

Pros

Okish place to start Canadian mid level career.

Cons

Pathetic company politics and underpayment. Overloaded work and credit goes to others who are the managers pets since years now.

Premium Retail Services Response

1y

Thank you for sharing your experience. We’re sorry to hear that your time with us did not meet expectations. We take concerns about workplace culture and fairness seriously. We’d appreciate the opportunity to learn more. Please feel free to contact us at hr@premiumretail.com so we can look into this further. We wish you the best!

3.0

Apr 11, 2025

Basic

Brand ambassador

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule Networking opportunities Access to free products or discounts

Cons

Inconsistent or low pay Physically and mentally demanding Limited long-term career growth

Premium Retail Services Response

1y

Thank you for sharing your experience with us! We agree that the flexibility of our field team's work is a huge perk. After doing extensive research, we believe our compensation aligns with industry standards. We wish you the best in your future endeavors and thank you for your time with us at Premium Retail Services!

1.0

Apr 10, 2025

Would Not Recommend

Field representative

Recommend

CEO approval

Business Outlook

Pros

Initially we had more flexibility with scheduling and direction

Cons

Pay is low, expectations high. Communication and support deteriorated the entire time I was there to the point it became toxic. The Acosta takeover seemed to make things worse for most employees and certainly increased the expectations relative to pay with a lot of additional unnecessary changes. For any longer term employees the company made deliberate effort to have them leave the company

Premium Retail Services Response

1y

Thank you for sharing your experience. We're sorry to hear that your time with Premium ended on a difficult note. We appreciate your long-term contributions and are committed to learning from experiences like yours. If you're open to sharing more, please email us at reviews@premiumretail.com so we can better understand and address these concerns. We wish you the best!

Viewing 118 - 120 of 1,963 Reviews

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