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Premium Retail Services

Part of Acosta Group

Engaged Employer

Premium Retail Services reviews

3.0

43% would recommend to a friend

(1,963 total reviews)
avatar

Brian Wynne

40% approve of CEO

36% positive business outlook

Premium Retail Services has an employee rating of 3.0 out of 5 stars, based on 1,963 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Premium Retail Services employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Feb 11, 2025

Be careful

Recommend
CEO approval
Business Outlook

Pros

The pay is decent you have a lot of training

Cons

The district manager creates your own schedule, the company leadership has made racial statements towards people, you will work over 50-60 hours a week, they force you to take pto for any time you have to call out, they run their program out of fear and will fire you before fully training you

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Premium Retail Services Response
1y
Thank you for sharing your feedback. We are disappointed to hear about your negative experience and take your concerns seriously. At Premium Retail Services, we are committed to creating a supportive and inclusive environment for all of our employees, and we do not tolerate any form of discrimination or inappropriate behavior. Please reach out to us directly at hr@premiumretail.com so we can investigate this matter further. Premium encourages our employees to have a work-life balance, and we’re sorry you feel like you didn’t experience that. We understand the importance of this balance and will continue to assess our practices to better support our team. In regards to training, we currently invest heavily in employee development and training; however, we do agree there is always room for improvement. We will share your concerns with our training department so we can continue to grow. We appreciate your feedback, as it helps us continue to improve. We wish you all the best in your future endeavors.
4.0
Feb 10, 2025

You get what you give

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pros - Co-workers, Relationship building, Corporate provided snacks.

Cons

Cons - limited growth opportunities

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Premium Retail Services Response
1y
Thank you for sharing your feedback. We're sorry to hear that you didn’t feel there were enough opportunities for career growth during your time with us. Premium Retail Services offers several growth opportunities, such as our Management Development Program. We always encourage employees to discuss their career goals with their managers, and we’ll continue to work towards providing more opportunities for advancement. We appreciate your contribution to the company during your time with us!
5.0
Feb 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Great management team overall, great culture, dynamic, creative and you feel appreciated

Cons

Wide variety of clients with various needs. Need to evolve often as a team

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Premium Retail Services Response
1y
Thank you so much for your review! We're thrilled to hear that you had a great experience with our management team, culture, and the overall work environment. We truly value the trust and collaboration within our team, and we’re committed to continuing to evolve together to meet the diverse needs of our clients. Best of luck!
Viewing 148 - 150 of 1,963 Reviews

Glassdoor has 2,078 Premium Retail Services reviews submitted anonymously by Premium Retail Services employees. Read employee reviews and ratings on Glassdoor to decide if Premium Retail Services is right for you.