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Premium Retail Services

Part of Acosta Group

Engaged Employer

Premium Retail Services reviews

3.0

43% would recommend to a friend

(1,964 total reviews)
avatar

Brian Wynne

40% approve of CEO

36% positive business outlook

Premium Retail Services has an employee rating of 3.0 out of 5 stars, based on 1,964 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Premium Retail Services employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Nov 19, 2024

It was alright

Recommend
CEO approval
Business Outlook

Pros

Easy to get into, make decent connection.

Cons

Pay/Benefits aren't the best, can be overworked.

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Premium Retail Services Response
1y
We appreciate you taking the time to share your feedback. It's great to hear that you found it easy to join the team and valued the connections you made during your time with us. After doing extensive research, we believe our compensation aligns with industry standards. Best of luck!
2.0
Nov 11, 2024
Recommend
CEO approval
Business Outlook

Pros

You get to help out people, wether it be activating a new line, prepaid, any kind of cellular information. A lot of elderly people have no clue about cellphones.

Cons

The pay, didn’t really feel confident in climbing the ladder with this company.

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Premium Retail Services Response
1y
Thank you for your review! We’re glad to hear you enjoyed helping customers and making a difference, especially with those who needed assistance. After doing extensive research, we believe our compensation aligns with industry standards. We wish you the best.
1.0
Nov 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Get paid okay money Travel freedom

Cons

You'll have a manager calling all hours day or night. They require you to post on social media for other premium employees and you will not get paid for it, if you complain they'll just raise hell. You don't get full time hours. You have to stand in places like Best Buy all day selling BB products to slow and old individuals all day, no thanks.

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Premium Retail Services Response
1y
Thank you for sharing your feedback. We’re pleased to hear you valued the flexibility and compensation offered at Premium Retail Services. In the retail industry, hours can vary based on client needs, retailer requirements, and other factors, which sometimes impacts scheduling consistency. We strive to support a healthy work-life balance for all our employees, and we’re sorry to hear that your experience didn’t fully reflect that commitment. Best of luck!
Viewing 184 - 186 of 1,964 Reviews

Glassdoor has 2,079 Premium Retail Services reviews submitted anonymously by Premium Retail Services employees. Read employee reviews and ratings on Glassdoor to decide if Premium Retail Services is right for you.