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Premium Retail Services

Part of Acosta Group

Engaged Employer

Premium Retail Services reviews

3.0

43% would recommend to a friend

(1,964 total reviews)
avatar

Brian Wynne

40% approve of CEO

36% positive business outlook

Premium Retail Services has an employee rating of 3.0 out of 5 stars, based on 1,964 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Premium Retail Services employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Reviews by job title

2K reviews
3.0
Oct 28, 2024

decent extra money

Recommend
CEO approval
Business Outlook

Pros

No Micro Management Easy work take breaks whenever

Cons

very low pay lots of driving

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Premium Retail Services Response
1y
Thank you for your review! We agree the flexibility of the work our field team takes on is a huge perk. Regarding the low pay and driving, we understand these are important concerns. After doing extensive research, we believe our compensation aligns with industry standards, but we value your input and will continue to assess ways to improve. Thank you again for sharing your experience!
3.0
Oct 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Learnt so much about customer service

Cons

Long working hours with little salary

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Premium Retail Services Response
1y
Thank you for sharing your feedback. We’re glad to hear you found value in the customer service skills you developed during your time with us. Premium encourages our employees to have a work-life balance, and we're sorry you felt like you didn't have that. After doing extensive research, we believe our compensation aligns with industry standards. Best of luck!
2.0
Oct 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Pays well. Is flexible with schedules

Cons

Will NOT tell you when you get cut off. Will frame their loss of a contract(firing you) as you leaving voluntarily Will act like you matter by sending bots with premade messages saying they love your work.

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Premium Retail Services Response
1y
Thank you for your review and feedback. We’re sorry to hear that you’ve had a negative experience. We take all concerns seriously and are committed to improving communication and professionalism within the company. Please email us at reviews@premiumretail.com so we can address your concerns directly and look into this further. Your feedback is important to us, and we want to ensure we are providing a better experience for all our employees.
Viewing 193 - 195 of 1,964 Reviews

Glassdoor has 2,079 Premium Retail Services reviews submitted anonymously by Premium Retail Services employees. Read employee reviews and ratings on Glassdoor to decide if Premium Retail Services is right for you.