Is Press Ganey a good company to work for?

Press Ganey has an overall rating of 3.3 out of 5, based on over 846 reviews left anonymously by employees. This rating has been stable over the past 12 months. 53% of employees would recommend working at Press Ganey to a friend and 46% have a positive outlook for the business. The best reviews about Press Ganey have been left by employees working as Vice President , Director and Manager .

Does Press Ganey pay their employees well?

According to anonymously submitted Glassdoor reviews, Press Ganey employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Press Ganey. This rating has been stable over the past 12 months.

How satisfied are employees working at Press Ganey?

53% of Press Ganey employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Press Ganey 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Press Ganey?

Account Manager (49) , Advisor (41) , Director (17) , Managing Director (12) , Manager (11) , Application Specialist (10) , Patient Experience Advisor (10) , Vice President (10) , Analyst (7) , Operations (7) , Senior Software Engineer (7) , Account Director (6) , Application Support (6) , Comment Processor (6) , Finance (6)

What are the pros of working at Press Ganey according to real employee reviews?

"Great benefits and the company cares about the employees!" ((in 75 reviews)); "The mission of the organization is meaningful and there are many great people that work there." ((in 48 reviews)); "Flexible schedule, Work from home, Great manager and leadership in Advisory Services, Meaningful job where you can really make a difference in healthcare" ((in 35 reviews)); "Good work/life balance" ((in 22 reviews)); "Colleagues in my business unit are great" ((in 20 reviews))

What are the cons of working at Press Ganey according to real employee reviews?

"We had been asking senior leadership for clarification on our roles for over six months." ((in 36 reviews)); "low pay and working with either bumpkins or sociopaths." ((in 24 reviews)); "Upper management is disconnected from reality." ((in 15 reviews)); "Many layoffs recently." ((in 12 reviews)); "Lots of internal dysfunction and poor communication" ((in 12 reviews))

What are employees saying about Press Ganey layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Press Ganey layoffs and their outlook for job security at Press Ganey in 2026.

What are the top reviewed Press Ganey locations?

South Bend , Chicago , Charlotte , Boston , New York , Washington , Atlanta , Baltimore , Wakefield , Austin , Dallas , Fort Worth , Houston , Elkridge , Provo , Virginia Beach , Cincinnati , Saint Petersburg , Mays Landing , Richmond , Arlington , Madison , Milwaukee , Phoenix , Tempe , Detroit , Southfield , Eastern , Louisville , Georgetown

Press Ganey reviews

3.3

53% would recommend to a friend

(814 total reviews)

Patrick T. Ryan

51% approve of CEO

46% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Work/Life balance

3.3

Culture & values

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Press Ganey has an employee rating of 3.3 out of 5 stars, based on 814 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

814 reviews

3.0

Aug 22, 2025

Headed in a bad direction

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good health and PTO benefits. Direct managers were always understanding and tried to help.

Cons

Senior management seemed deaf, blind, or both to issues of workload, lack of proper training, and lack of new hires.

2.0

Aug 7, 2025

Compensation is low, and internal promotions or salary increases are limited

Project manager

Recommend

CEO approval

Business Outlook

Pros

One positive aspect of the company is the collaborative and supportive team environment. Colleagues are generally helpful, approachable, and willing to share knowledge, which creates a strong sense of camaraderie across departments. The work itself can be meaningful and offers the chance to build valuable skills, especially for those early in their careers. In many cases, managers are understanding but not very flexible when it comes to work-life balance and being always available for clients

Cons

The compensation at this company is notably below industry standards and doesn’t keep up with inflation, which over time becomes discouraging for employees, and hence no one stays longer than 2 years Unlimited PTO- The company advertises unlimited PTO, but in practice, it's often discouraged or difficult to take without feeling guilty. There’s an unspoken expectation to always be available Internal salary growth is limited, with no opportunities for advancement or raises, even for high performers While the day-to-day work may be fulfilling for some, the long-term outlook in terms of financial growth and career development is not promising at all making it a difficult place to envision a future

5.0

Jul 30, 2025

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Friendly and caring co-workers, work/life balance, pay and benefits.

Cons

This company lacks pay bonuses and growth opportunities

Viewing 31 - 33 of 814 Reviews

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Jobs at Press Ganey

Patient Experience Advisor

Employee Experience (EX) Advisor - Healthcare

Employee Experience (EX) Advisor - Healthcare

Employee Experience (EX) Advisor - Healthcare

Employee Experience (EX) Advisor - Healthcare

Press Ganey

Press Ganey reviews

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Ratings by demographic groups

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Headed in a bad direction

Compensation is low, and internal promotions or salary increases are limited

Great place to work

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