Is Press Ganey a good company to work for?

Press Ganey has an overall rating of 3.3 out of 5, based on over 846 reviews left anonymously by employees. This rating has been stable over the past 12 months. 53% of employees would recommend working at Press Ganey to a friend and 46% have a positive outlook for the business. The best reviews about Press Ganey have been left by employees working as Vice President , Director and Manager .

Does Press Ganey pay their employees well?

According to anonymously submitted Glassdoor reviews, Press Ganey employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Press Ganey. This rating has been stable over the past 12 months.

How satisfied are employees working at Press Ganey?

53% of Press Ganey employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Press Ganey 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Press Ganey?

Account Manager (49) , Advisor (41) , Director (17) , Managing Director (12) , Manager (11) , Application Specialist (10) , Patient Experience Advisor (10) , Vice President (10) , Analyst (7) , Operations (7) , Senior Software Engineer (7) , Account Director (6) , Application Support (6) , Comment Processor (6) , Finance (6)

What are the pros of working at Press Ganey according to real employee reviews?

"Great benefits and the company cares about the employees!" ((in 75 reviews)); "The mission of the organization is meaningful and there are many great people that work there." ((in 48 reviews)); "Flexible schedule, Work from home, Great manager and leadership in Advisory Services, Meaningful job where you can really make a difference in healthcare" ((in 35 reviews)); "Good work/life balance" ((in 22 reviews)); "Colleagues in my business unit are great" ((in 20 reviews))

What are the cons of working at Press Ganey according to real employee reviews?

"We had been asking senior leadership for clarification on our roles for over six months." ((in 36 reviews)); "low pay and working with either bumpkins or sociopaths." ((in 24 reviews)); "Upper management is disconnected from reality." ((in 15 reviews)); "Many layoffs recently." ((in 12 reviews)); "Lots of internal dysfunction and poor communication" ((in 12 reviews))

What are employees saying about Press Ganey layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Press Ganey layoffs and their outlook for job security at Press Ganey in 2026.

What are the top reviewed Press Ganey locations?

South Bend , Chicago , Charlotte , Boston , New York , Washington , Atlanta , Baltimore , Wakefield , Austin , Dallas , Fort Worth , Houston , Elkridge , Provo , Virginia Beach , Cincinnati , Saint Petersburg , Mays Landing , Richmond , Arlington , Madison , Milwaukee , Phoenix , Tempe , Detroit , Southfield , Eastern , Louisville , Georgetown

Press Ganey reviews

3.3

53% would recommend to a friend

(814 total reviews)

Patrick T. Ryan

51% approve of CEO

46% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Work/Life balance

3.3

Culture & values

3.1

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

Press Ganey has an employee rating of 3.3 out of 5 stars, based on 814 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Press Ganey employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

814 reviews

1.0

Feb 7, 2013

Perpetual downward spiral

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are pockets of excellence hidden within the company. Find one, put your head down and do your job, and this place can be tolerable.

Cons

Seemingly never-ending string of exceptionally poor executives, poor decision making, zero accountability for poor performance at any level in the company. No direction, no vision from upper management. Spending money on wasteful things like it's going out of style. Extremely hostile work environment, very very political. Ideas are evaluated and promoted not based upon their merit, but upon who proposed them and to whom that person is connected.

1.0

Jan 26, 2013

Mismanage it and they will leave...

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I worked for a couple years at PG with the best and most productive team of software developers I have ever had the pleasure of working with in my 20+ year career, but they have all left PG in the last 3-6 months. Clearly a few cronies of the new CEO are very happy and are being taken care of 'like family'.

Cons

When people are asked for their input and then are ignored, they tend to leave. When they have little or no control over their work processes, they tend to leave. When they are not given the tools to do the job and are distracted from their work by constant shifts in direction and are then maligned for being poor producers, they tend to leave. We had teams that delivered great product on time, every time for several years before this executive team came in. Now ALL but a very few have left. About 15 of 20 team members in our office have left by their own choice. 5-10% turnover with new management is normal. 75% turnover is BAD management! (Unless they wanted us to leave...? They could have just asked nicely.)

4.0

Jan 9, 2013

Nice place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

management was helpful (as a new employee) to show how to do things, very appreciative of your work. Good pay, benefits ok.

Cons

Could of had more training, employee I was replacing really did not want to show me much about the job.

Viewing 796 - 798 of 814 Reviews

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Press Ganey

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Perpetual downward spiral

Mismanage it and they will leave...

Nice place to work

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